
Casual Customer Service Representative
1 week ago
Casual Position/ Part Time
- Approximately 15-24 Hours per Week
- Flexible Working Hours (Business Hours Only)
- Gain Skills that Will Shape and Develop Your Career
- Modern Office in **Malvern**(Next to Malvern Station)
- Onsite Parking Provided
- Great Culture with a Collaborative Work Environment
- Fun & Vibrant Team | Fast Moving & Exciting Company
Are you currently studying at university and want to get a head start in your professional career?
**Key Responsibilities**
- Providing an **outstanding level of** **customer service** and experience
- Answering inbound calls in a friendly and timely manner
- Attend to Customer Support tickets promptly and professionally
- Provisioning of company sales across all services including: 13/1300/1800 numbers, live answering services, Hosted PBX and VoIP services, broadband connections, mobile and other telecommunication services.
- Accurate data entry into all systems including CRM and billing.
- Liaising with suppliers, wholesalers and providers
- Assisting customers with Technical Support queries across all products.
**What we are looking for**
- Previous Sales or Customer Service Experience (required)
- Previous experience in telecommunication or tech (preferred)
- Excellent communication skills - Written and Verbal
- High attention to detail and accuracy
- Committed to providing the highest level of customer experience
- Highly energetic, pro-active, self-motivated and well organised
- Currently attending to or have completed a Tertiary Qualification in Business, Marketing, Finance, Commerce or similar
- Effective time management skills with the ability to multi-task
- Comfortable with Technology
We are committed to providing our employees with a supportive and rewarding work environment. Some of the **key benefits** of working with us include:
- Flexible Working Hours (Business Hour Only)
- Full Training and Support
- Modern Working Environment in Malvern
- Develop Skills and Experience in the B2B Market
- A Collaborative and Inclusive Company Culture
- Fast Past Growing Organisation
- Opportunities for Career Development and Advancement
- Onsite Parking Provided
- Please Note: this is a **casual position**
**Please note**:Applicants must be able to work from the office in **Malvern**. (No Work From Home)
**About Us**
**BusinessCo Group**is a company dedicated to the needs of businesses, delivering a range of **telecommunication services**, including 1300/1800 Numbers, Live Answering, Office IP Phones, Business Broadband and Mobile services.
**Job Type**: Casual
Pay: $33.00 per hour
Application Question(s):
- How is your previous experience relevant and what makes you a good fit for this role? Please describe in 1 to 2 sentences.
- What Is Your Preferred Work Type? For example, Full Time, Part Time, Casual
- Are You Currently Studying or Will Be Studying?
- Are you local to Malvern VIC area? Please note, this position requires team members to work from the office. There is no work from home option with this position.
- Describe how a casual position suits your current circumstances
- Please advise your availability. Must be available on Wednesdays and Thursdays.
Please note this position is only open for Business Hours Trading (Monday - Friday 9am - 5:30pm).
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
-
Casual Customer Service Representative
4 days ago
Malvern, Australia BusinessCo Full timeCasual Position/ Part Time - Approximately 15-25 Hours per Week - Flexible Working Hours (Business Hours Only) - Gain Skills that Will Shape and Develop Your Career - Modern Office in **Malvern **(Next to Malvern Station) - Great Culture with a Collaborative Work Environment - Fun & Vibrant Team | Fast Moving & Exciting Company **BusinessCo Group **is a...
-
Customer Care Representative
2 weeks ago
Malvern, Australia BusinessCo Group Full timePart Time/ Casual Position - Approximately 15-25 Hours per Week - Flexible Working Hours (Business Hours Only) - Modern Office in **Malvern **(Next to Malvern Station) - Great Culture with a Collaborative Work Environment **BusinessCo **is a company dedicated to the needs of businesses, delivering a range of telecommunication services, including 1300/1800...
-
Customer Service Representative
7 days ago
Malvern, Australia BusinessCo Full time**Full Time** Position - Modern Office in **Malvern**(Next to Malvern Station) - Onsite Parking Provided - Great Culture with a Collaborative Work Environment - Fun & Vibrant Team | Fast Moving & Exciting Company - Gain Skills that Will Shape and Develop Your Career Are you looking to progress your career in **telecommunications**, or **technical and...
-
Customer Service Representative
3 days ago
Malvern East, Australia Press & Grocers Co. Malvern East Full timePress & Grocers Co. is an award winning family business and is well known for our fresh produce and great service to the community. We are expanding our business to be a one stop shop with fresh produce, grocery, tatts lotto and floristry. Our shifts can start as early as 6am and finish as late as midnight, so it’s important that you have access to...
-
Customer Service Coordinator
5 days ago
Malvern, Australia Level Group ANZ Full timeThe Customer Service Coordinator is a vital link between our customers and our field team. This role is responsible for converting opportunities into scheduled jobs, managing customer interactions, scheduling the field team, and ensuring seamless communication to deliver an outstanding customer experience. **The Role**: - Handle inbound customer calls...
-
Casual Sales Associate
5 days ago
Malvern, Australia Nine West Full time**Casual Sales Associate - Malvern Central** - A fun and welcoming work culture! - Great discounts and incentives! - Represent an iconic and well known brand. **About Nine West**: Since 1978, Nine West has been a leader in footwear and accessories, with over 50 stores across Australia. We're committed to growth, quality, and delivering exceptional customer...
-
Casual Sales Associate
2 weeks ago
Malvern, Australia Nine West Full time**CASUAL - SALES ASSOCIATE - MALVERN** - Fun & Friendly Work Environment - Great Discounts & Incentives - Iconic & Well Known Brand **About Nine West**: At Nine West, our aim is to grow our people, our stores, our brand and our image to maintain our place as a market leader in footwear and accessory retailing. Established in 1978, the Nine West brand took...
-
Casual Sales Associate
2 weeks ago
Malvern, Australia Nine West Full time**CASUAL - SALES ASSOCIATE - MALVERN CENTRAL** - Fun & Friendly Work Environment - Great Discounts & Incentives - Iconic & Well Known Brand **About Nine West**: At Nine West, our aim is to grow our people, our stores, our brand and our image to maintain our place as a market leader in footwear and accessory retailing. Established in 1978, the Nine West...
-
Casual Sales Associate
7 days ago
Malvern, Australia Nine West Full time**CASUAL - SALES ASSOCIATE - MALVERN CENTRAL** - Fun & Friendly Work Environment - Great Discounts & Incentives - Iconic & Well Known Brand **About Nine West**: At Nine West, our aim is to grow our people, our stores, our brand and our image to maintain our place as a market leader in footwear and accessory retailing. Established in 1978, the Nine West...
-
Customer Service Officer
2 weeks ago
Malvern, Australia Cabrini Health Full timeCustomer Service Officer - Switchboard and customer-facing enquiries - Casual position - Cabrini Malvern - Salary: $35.80ph (incl. cas loading) - Cabrini offers: - Tax savings - Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits- Attractive remuneration with guaranteed annual increases + superannuation + 17.5%...