Retail: Casual Customer Service

1 week ago

Melbourne, Victoria, Australia Telstra Full time $45,000 - $65,000 per year
Employment TypeCasualClosing Date9 Oct :59pmJob TitleTelstra Retail: Casual Customer Service & Sales Consultant CHADSTONE

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Job Description

Telstra is hiring

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

Our CHADSTONE store is hiring a Retail Consultant to join the team on a casual basis. Working in a Telstra Retail Store is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within a market leader.  It's a target driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected – faster, better, smarter.

What we offer our team members

We have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities, to exclusive discounts across hundreds of brands and partners. Take a look at all that's on offer and how you can shape your benefits, your way. Below is a snapshot of just some of the cool things we offer:

  • Team performance-related commission, with your first 2 months guaranteed, while you're getting up and running
  • 30% off Telstra services
  • Continuous training from management, to keep enhancing your skills and helping you grow
  • Telstra SIM card
  • Exclusive discounts and offers across 240 brands and partners
  • 16 weeks paid parental leave for primary and secondary carers  

What you'll do

As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you'll be continually trained up on all the latest cutting-edge tech and gadgets.  Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers.

About you

  • You're able to easily build a connection with a variety of new and existing customers
  • You can quickly develop customised solutions for customers
  • You've got a drive to reach (and exceed) sales targets and KPIs
  • You're hungry to learn and grow within the role (and beyond)
  • You have experience in a customer-facing role
  • You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service
  • Experience in a customer-facing role

Apply now

After you've submitted your application, our next step is an assessment supported by our partner, HireVue.  Please keep an eye out for their email to move things along.

In the meantime, find more about life at Telstra

Retail Opportunities at Telstra

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.

  • Retail: Customer Service

    4 weeks ago

    Melbourne, Victoria, Australia Telstra Full time

    Join to apply for the Telstra Retail: Customer Service & Sales Consultant role at TelstraJoin to apply for the Telstra Retail: Customer Service & Sales Consultant role at TelstraGet AI-powered advice on this job and more exclusive features.Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not 'just a...

  • Casual Customer Service

    4 weeks ago

    Melbourne, Victoria, Australia Telstra Full time

    Employment TypeCasualClosing Date5 Sept 2025 11:59pm Job TitleCasual Customer Service & Sales Consultant DONCASTERJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach...

  • Anaconda Christmas Casual

    4 weeks ago

    Melbourne, Victoria, Australia Spotlight Retail Group (SRG) Full time

    OverviewAnaconda Christmas Casual - WatergardensJoin to apply for the Anaconda Christmas Casual - Watergardens role at Spotlight Retail Group (SRG).We're looking for enthusiastic Christmas casuals to help us deliver a great experience during our busiest time of year. This is a fantastic opportunity to gain valuable retail experience, work with a supportive...

  • Anaconda Christmas Casual

    4 weeks ago

    Melbourne, Victoria, Australia Spotlight Retail Group (SRG) Full time

    OverviewAnaconda Christmas Casual - WatergardensJoin to apply for the Anaconda Christmas Casual - Watergardens role at Spotlight Retail Group (SRG).We're looking for enthusiastic Christmas casuals to help us deliver a great experience during our busiest time of year. This is a fantastic opportunity to gain valuable retail experience, work with a supportive...

  • Customer Service Agent

    5 days ago

    Melbourne, Victoria, Australia Global Retail Brands Australia Full time $40,000 - $60,000 per year

    We are proud to introduce an exciting opportunity within Global Retail Brands, Australia's premier specialty homewares retailer, boasting a vast network of 300 stores nationwide. We are actively seeking atwo Customer Service Agentsto join our team focusing on providing administrative support to all departments across our Support Office throughout the...

  • Anaconda Christmas Casual

    4 weeks ago

    Melbourne, Victoria, Australia Spotlight Retail Group (SRG) Full time

    Join to apply for the Anaconda Christmas Casual - Bayswater role at Spotlight Retail Group (SRG). We're looking for enthusiastic Christmas casuals to help us deliver a great experience during our busiest time of year. This is a fantastic opportunity to gain valuable retail experience, work with a supportive team, and make a real impact. What's in it...

  • Anaconda Christmas Casual

    4 weeks ago

    Melbourne, Victoria, Australia Spotlight Retail Group (SRG) Full time

    Join to apply for the Anaconda Christmas Casual - Bayswater role at Spotlight Retail Group (SRG).We're looking for enthusiastic Christmas casuals to help us deliver a great experience during our busiest time of year. This is a fantastic opportunity to gain valuable retail experience, work with a supportive team, and make a real impact.What's in it for...

  • Anaconda Christmas Casual

    4 weeks ago

    Melbourne, Victoria, Australia Spotlight Retail Group (SRG) Full time

    OverviewJoin to apply for the Anaconda Christmas Casual - Shepparton role at Spotlight Retail Group (SRG)We're looking for enthusiastic Christmas casuals to help us deliver a great experience during our busiest time of year. This is a fantastic opportunity to gain valuable retail experience, work with a supportive team, and make a real impact.What's in it...

  • Anaconda Christmas Casual

    4 weeks ago

    Melbourne, Victoria, Australia Spotlight Retail Group (SRG) Full time

    OverviewJoin to apply for the Anaconda Christmas Casual - Shepparton role at Spotlight Retail Group (SRG)We're looking for enthusiastic Christmas casuals to help us deliver a great experience during our busiest time of year. This is a fantastic opportunity to gain valuable retail experience, work with a supportive team, and make a real impact.What's in it...

  • TAROCASH - Retail Sales Assistant, Werribee

    3 weeks ago

    Melbourne, Victoria, Australia Retail Apparel Group Full time

    Tarocash - Retail Sales Assistant, WerribeeAre you outgoing, vibrant and hungry to succeed? Tarocash is a leading menswear retailer in Australia and New Zealand, delivering sharp, affordable fashion. We are seeking a casual team member to deliver an exceptional customer experience and help create the SHARPEST experience.ResponsibilitiesDeliver an amazing...