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Employee Experience Officer
2 weeks ago
Osborne Park, WA, Australia, 6017
Full Time
WA is a state (and an economy) built on mining.
At Mineral Resources (MinRes), we are focused on growing our success by delivering industry leading projects that benefit our people, our shareholders and the community. With this growth comes new roles and those rare opportunities to get noticed and achieve meaningful results. MinRes has come a long way - but we’re really just getting started.
MinRes is not like most other companies. Our entrepreneurial spirit is alive and well, and it has infused itself with the very culture of our business. What is that spirit you may ask? It means that we are focused on the outcome; willing to shift the very earth to achieve our desired goals. We are not constrained to a particular methodology and are willing accept that there can be many ways to create success.
**About the role**
We are currently seeking an enthusiastic Employee Experience Officer to join our training and competency division. For this position you will be reporting directly to the Training Centre Coordinator and your primary responsibility is to deliver an outstanding experience for our Training Centre guests, whilst maintaining all training programs to comply with the training legislation.
**In this position you will**:
- Ensure records of training are maintained and updated accordingly
- Coordinate effective and appropriate training and verification of competency processes
- Provide adequate resources to support the successful completion of each session
- Enhance our employee experience whilst at the Training Centre
- Ensure the highest levels of presentation of the Training Centre rooms
- Coordinate the invitation, arrival and direction of all Training Centre guests
- Coordinate all Trainer, Guest Speaker and VIP visitor access, support and egress from Training Centre
- Reset venue as required each day
**Necessary skills and qualifications**:
- Maintain an up to date understanding and knowledge of training legislation, standards, policies and procedures and ensure training programs comply
- Maintain the highest commitment to guest satisfaction
- Basic IT problem solving skills
- Demonstrable skill in people management, customer service and stakeholder coordination
- Provide a high-quality service to all customers
- Control costs associated with service delivery
- Deliver on personal objectives within a set of agreed KPI’s
- Work with relevant stakeholders to identify training and assessment gaps that need to be addressed
- To facilitate MRL employee training and assessment when and where required
**Flexibility and job security**
MinRes employee’s value job security. Here, job security means working to your strengths, being challenged on each project, and achieving meaningful results that inspire you to choose to stay long-term.
“That’s how we’ve always done it” doesn’t exist here, because the value you bring to MinRes will shape your role - and your contribution to our company.
It’s the kind of flexibility that extends to opportunities to co-create your preferred work environment.
**And then there’s the extra benefits**
We look after our people because they’re the ones looking after our business.
That means a range of additional benefits for choosing MinRes, including.
- Competitive salary
- Quarterly bonuses
- Access to "MyShare" MinRes Share Plan
- Employee discounts and offers
- Salary packaging
- Physical and mental health programs
- 16 weeks paid Parental Leave (or 32 weeks at half pay) for the primary caregiver
Ready for your next challenge? Make a fresh start with MinRes.
Mineral Resources Limited is a proud Equal Opportunity Employer, and we encourage applicants from diverse backgrounds to apply
