Retail Customer Service Officer

6 days ago

Gisborne, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role details**:

- Pay rate **$27.48**/ hour increases to **$29.37** / hour after approx. 3 months, + 12% Superannuation
- 8 Weeks on the job paid training, Monday to Friday, 25 hours per week, various shifts
- 12 months Fixed Term Part Time position working 25 hours per week: 5 hours per day, between Monday to Friday
- Relief team members will be assigned shifts at various Post Offices within a specific area, so you must be willing to work at the following locations: Gisborne Post Shop, and Kyneton Post Shop

**You'll be**
- Performing customer sales and service transactions with customers.
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
- Assisting customers with mail lodgements and associate costs.
- Building rewarding relationships with customers by understanding their needs.
- Assisting with administrative duties such as stocktaking and record maintenance.

**About you**- You’re friendly, enthusiastic and reliable and you love working in a team environment.- You’re ready to put the customer at the centre of everything you do to help make a difference in the community.
- Have experience in customer service and/or cash handling.
- Be fit to lift up to 16kgs of mail regularly and stand for your shift.

**How we'll deliver for you**
- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Retail Customer Service Officer

    6 days ago

    Gisborne, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    2 weeks ago

    Gisborne, Victoria, Australia Australia Post Full time $56,700 - $72,900 per year

    Help us deliver like never beforeAustralia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.About the opportunityAs our...

  • Retail Team Member

    1 week ago

    Gisborne, Australia Ampol Full time

    Hi, we’re Ampol. We are looking for Retail Team Members to join our **Gisborne **store! If you have flexible availability including overnight shifts and weekend shifts, we want you on our team! As one of Australia’s largest convenience retailers, we’re committed to making life easier for our customers. Whether they’re fueling up, ducking in, or...

  • Food Retail Assistants/barista, Sunbury

    4 days ago

    Gisborne, Australia danielsdonutsaustralia Full time

    At Daniel's Donuts when you enter our stores you cannot help but smile as you ponder the wall of colourful, mouth-watering delicacies in front of you. Which one do you choose? Don't forget as well as our amazing donuts, we have shakes and coffees (in most stores) to partner them with! We love our donuts (and pies!) and it truly makes our day when we can...

  • Accounts/Admin Assistant

    2 days ago

    New Gisborne, Victoria, Australia Retail Business Solutions Full time $50,000 - $70,000 per year

    Retail Business Solutions is seeking a motivated Admin & Accounts Assistant to join our team. You'll be working in the dynamic field of independent supermarkets and similar retail businesses. This full time role is Monday to Friday and you will be required to work in our office in New Gisborne.Key ResponsibilitiesAccounts payable and receivablePayroll...

  • Admin/Accounts Assistant

    2 days ago

    New Gisborne, Victoria, Australia Retail Business Solutions Full time $35,000 - $50,000 per year

    Retail Business Solutions is seeking a motivated Admin & Accounts Assistant to join our team. You'll be working in the dynamic field of independent supermarkets and similar retail businesses. This part time role offers semi-flexible working days/hours, with the opportunity for additional hours as the business grows.Key ResponsibilitiesAccounts payable and...

  • Administrative Assistant

    6 days ago

    New Gisborne, Australia Retail Business Solutions Full time

    **The Opportunity** Reporting to the Accounts Manager, the Administration Assistant performs a number of important functions within the overall Company. This role is a part time permanent position with a minimum of 10 hours across 2 days. Consisting of flexible hours between 9am-3pm. Responsibilities would include (but aren’t limited to): - Support the...

  • Service/maintenance Planner and Manager

    2 weeks ago

    Gisborne, Australia Koenig Machinery Pty Ltd Full time

    **Advertiser**: Koenig Machinery Pty Ltd **Salary**: $80,000 - $90,000 p/a **Work Type**:Full Time **Job Title**: Service/Maintenance Planner and Manager Koenig Machinery Pty Ltd is an Australian owned and operated company specialising in the supply, service and installation of cutting edge Fiber and C02 laser machinery. Our team of highly skilled...

  • Fishery Officer

    2 weeks ago

    Gisborne, Australia NZ Ministry for Primary Industries Full time

    **Job Title**:Fishery Officer **Role type**: Permanent, Full Time **Location**: Gisborne **Compliance Services salary range**: $72,795 to $85,652 depending on skills and experience **About the Role - Korero mo te Turanga** The working life of a Fishery Officer is varied and interesting enforcement role. On any given day you may find yourself patrolling...

  • Fishery Officer

    5 days ago

    Gisborne, Australia NZ Ministry for Primary Industries Full time

    **Job Title**:Fishery Officer **Role type**: Permanent, Full Time **Location**: Gisborne **Compliance Services salary range**: $72,795 to $85,652 depending on skills and experience **Korero mo te Turanga - About the Role** The working life of a Fishery Officer is varied and interesting enforcement role. On any given day you may find yourself patrolling...