Experience Curator

2 weeks ago

Brisbane, Australia Crystalbrook Collection Full time

Work with a fantastic team in Brisbane's best location at Howard Smith Wharves
- Free lunch, free coffee and free education courses
- Sustainably focused team and hotel group

**Make it Happen. Make it Great.**

**Experience Curator**

**Vincent, a Crystalbrook Collection Hotel**
Brave, bold and bursting with energy, Crystalbrook Vincent is locally integrated with an environmentally conscious approach #ResponsibleLuxury. Embrace a lively extravaganza of dynamic designs and sustainable amenities, radical entertainment, events and dining experiences - all with a modern sophistication about it.

**You will curate the hotel experience for our guests by**:

- Anticipating and attending to guest queries
- Welcoming our guests and checking in and out with efficiency, friendliness, and flair
- Processing daily guest transactions and accounts accurately and efficiently
- Collaborating with other departments to ensure our hotel rooms are amazingly prepared and ready to go for our arriving guests
- Happily working to rotating rosters that range across a 7-day roster

**Your many talents** will include:

- Previous customer service experience (hotel experience an advantage)
- A logical, common sense approach to resolving concerns
- An empathic ability to anticipate our guests' needs
- Attention to detail, particularly when handling guest requests and cashiering
- A stylishly witty nature that finds fun in every day for our guests
- Having a manual drivers licence
- Familiar with Brisbane and our surrounding areas including knowledge of local attractions and events
- Demonstrated 'can-do' approach to your duties and a willingness to help our team succeed

**Crystalbrook Collection**
Crystalbrook Collection is Australia's newest portfolio of distinctive, upscale hotels where differences are applauded. Our environment is dynamic and entrepreneurial, and we heartily believe in looking after our people. We're all about creating unique customer experiences, embracing each location. We love innovation, design, sustainability, connectivityand most importantly, having fun.

**What makes Crystalbrook Collection different?**
We are Collaborators. Who you are matters as much as what you can do. We look for the twinkle in the eye with each Collaborator and a genuine passion to be great, truly outstanding professionals. Our Collaborators deliver service that is interested, curious, insightful, empathic, stylishly witty, and locally aware.
- Our Collaborators are always curious for more._

**Join the Positive Rebellion. Tell us what makes you great.

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