Area Coach

2 weeks ago

Melbourne, Australia EFC Australia (Gotcha Fresh Tea, Taro Yuan) Full time

**About Gotcha Fresh Tea**

Gotcha Fresh Tea is a leading premium bubble tea brand in Australia, known for our

commitment to quality, innovation, and sustainability. Our tea is sourced from our very

own farms in Taiwan, bringing authentic flavours and unforgettable experiences to our

customers nationwide. As we continue to expand, we’re seeking a passionate and

performance-driven Area Coach (Corporate) to oversee a portfolio of our company
- owned stores across Victoria.

**About the Role**

Reporting directly to the Senior Area Coach/ General manager
- Operations, the Area

Coach (Corporate) is responsible for leading and coaching multiple store teams to

success. You’ll take full accountability for the performance, standards, and team

development across your cluster. This role is suited to a dynamic leader with running

successful corporate stores, looking to step up into their next challenge in multi-site

management in the QSR, retail, or hospitality industries.

**Key Responsibilities**
- Oversee day-to-day operations across 5 company stores
- Lead, mentor and coach Store Supervisors to achieve KPIs ( Budget sales,labour, COGS)
- Analyse store performance data and implement strategies to drive results
- Support in recruitment, training and development of frontline and leadership

teams
- Ensure brand consistency and compliance with company procedures and

policies
- Identify opportunities to improve processes, customer experience, and team

performance
- Actively support new store openings and projects as required

**About You**
- Minimum 1 years in a multi-site management role (retail, QSR or hospitality

preferred)
- Strong leadership and communication skills
- Results-oriented with proven experience hitting targets and improving

performance
- High attention to detail and operational discipline
- Hands-on, solutions-focused mindset - you lead from the front
- Full driver’s licence and flexibility to travel between store locations

**What’s in it for You?**
- Join a fast-growing brand with strong career progression opportunities
- Be part of a fun, inclusive and energetic culture
- Autonomy and support to make a real impact
- Staff discounts and performance-based incentives
- Ongoing leadership development and growth

**Be part of a growing tea brand in Australia**

Pay: From $60,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance
- Salary packaging

Ability to commute/relocate:

- Melbourne VIC 3000: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- 2 or more stores : 1 year (preferred)

**Language**:

- mandarin would be a bonus (preferred)

Work Authorisation:

- Australia (required)

Willingness to travel:

- 100% (preferred)

Work Location: Hybrid remote in Melbourne VIC 3000

Expected Start Date: 04/08/2025

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