Desktop Support Technician

5 days ago

Sydney, Australia Sharp Brains Ltd Full time

1- One year and extendable Business to Business contract/ Self
- employed

2- Job Title EUC Desk side Support Engineer

Technical/Functional Skills
- To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner - Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization - To be a highly motivated team player with the skills and ability to manage changing priorities - To create, maintain and publish relevant support documentation in order to assist all End Users - with the quick resolution of their incidents and service requests and enable users to become more self-sufficient - Be willing to attend training as necessary to keep up to date with the latest technology and internal system processes - To contribute towards reporting as per TCS / customer requirement - Local stock management of assets and maintaining the inventory in Service Now (ITSM tool) - Any other tasks as assigned and within the skillset of the person

**Job Types**: Full-time, Fixed term, Contract
Contract length: 12 months

**Salary**: $5,500.00 per month

Schedule:

- 8 hour shift
- Day shift

**Experience**:

- Desktop support: 3 years (preferred)

Work Authorisation:

- Australia (preferred)

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