Customer Success Manager

2 weeks ago

Brisbane, Australia Cyient Full time

Cyient is a global engineering and technology solutions company. As a Design, Build, and Maintain partner for leading organizations worldwide, we take solution ownership across the value chain to help clients focus on their core, innovate, and stay ahead of the curve. We leverage digital technologies, advanced analytics capabilities, and our domain knowledge and technical expertise, to solve complex business problems.

With over 15,000 employees globally, we partner with clients to operate as part of their extended team in ways that best suit their organization’s culture and requirements. Our industry focus includes aerospace and defence, healthcare, telecommunications, rail transportation, semiconductor, geospatial, industrial, and energy.

**Job Description**:
The position is strategic to drive growth in AUS and APAC region within our MEU business unit - with specific focus on Mining sector.

Responsible for providing ongoing support to high value clients. Implement business strategies to achieve profitable business relationships and identify new revenue opportunities with major accounts. Develop and maintain strategic business relationships with major accounts to promote brand awareness and profitable business relationships. Provide ongoing support to high value clients ensuring they receive high quality customer service. Possess very detailed product knowledge as well as thorough knowledge of client's business. Responsible for the direct sales process, aiming at meeting and/or exceeding sales targets. Organize visits to current and potential clients. Responsible for retaining long-term customer relationships with established clients. Serve as a liaison between clients and company departments. Informs clients of new products and services as they are introduced. Recommend products and services that fit well with clients' business needs.

Skills & Experience

Cyient is an Equal Opportunity Employer.

Cyient recruits, employs, trains, compensates, and promotes regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, and other protected status as required by applicable law. We are proud to be a diverse and inclusive company where our people can focus their whole self on solving problems that matter.

  • Customer Success Manager

    14 hours ago

    Brisbane, Australia etrainu Full time

    Location- Brisbane - Department- Customer Success - Type- Full Time We are currently looking for a Customer Success Manager to deliver exceptional customer service and provide our clients the solutions and support to achieve their goals. This role will be reporting to the Head of Customer Success and based in the Brisbane...

  • Customer Success Manager

    4 days ago

    Brisbane, Australia KERRIDGE COMMERCIAL SYSTEMS CORP Full time

    "At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."_ Happy Customers lead to retention of their business as well as turning them into...

  • Customer Success Manager

    3 days ago

    Brisbane, Australia TROOCOO Pty Ltd Full time

    Competitive salary and package - Deliver unique software platform - Career progression opportunities **Opportunity** Our client is a growing software organisation specialising in safety management. Due to a mandate for future company growth, they are looking an experienced Customer Success Manager to join their organisation. This is a critical role in the...

  • Customer Success Manager

    3 days ago

    Brisbane, Australia Netskope Full time

    **About Netskope**: Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. **About the...

  • Customer Success Manager

    3 days ago

    Brisbane, Australia NEXTDC Full time

    Company Description At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. As an Australian head officed, ASX100 listed company we...

  • Customer Success Manager

    2 weeks ago

    Brisbane, Australia RIB Software GmbH Full time

    Driven by transformative digital technologies and trends, we are RIB and we’ve made it our purpose to propel the industry forward and make engineering and construction more efficient and sustainable. Built on deep industry expertise and best practice, and with our people at the heart of everything we do, we deliver the world's leading end-to-end lifecycle...

  • Customer Success Manager

    3 days ago

    Brisbane, Australia Real Time Australia Full time

    Market-leading product with a smart, fun & supportive team - Make the move from Property to Software & catapult your career - $75k - $80k base + super + comms (OTE = >$100k) **Looking to join a fun, results driven culture in a high growth Tech company?** - Rapidly growing and very fun Kiwi PropTech Company with established partnerships - Brisbane based (WFH...

  • Customer Success Manager

    6 days ago

    Brisbane, Queensland, Australia The Lookout Way Full time

    About usFounded in 2020, the team at The Lookout Way set out to transform the delivery of in-home care by blending cutting-edge technology with deep industry insight.Born from firsthand experience with the challenges facing Aged Care providers, we built the only digital care management platform createdby care, for care.Our flagship platform, Lookout, is an...

  • Customer Success Manager

    3 days ago

    Brisbane, Australia Southern Cross Support Services Full time

    Take charge in shaping the customer journey - Drive innovation and sustainable growth - Collaborate with forward-thinking team **Are you ready to lead the way in customer success?** **Do you thrive on building strong relationships and driving meaningful change?** **Are you passionate about improving the lives of clients while supporting a dynamic...

  • Customer Success Manager

    3 weeks ago

    Brisbane, Queensland, Australia The Lookout Way Full time

    Join to apply for the Customer Success Manager role at The Lookout WayJoin to apply for the Customer Success Manager role at The Lookout WayGet AI-powered advice on this job and more exclusive features.This range is provided by The Lookout Way. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay...