Application Support Analyst

1 week ago

Sydney, Australia GoTech Solutions Pty Ltd Full time

Key Responsibilities:

- Good working knowledge in RP2.4 version or above.
- Experience in managing Web connect, Recs, Gems, STL Fetch and Matching Service.
- Responsible to troubleshoot/resolve incidents and business support item.
- Participate in technical reviews at appropriate stages of development.
- systems support, security reviews, & maintenance tasks.
- Participate in production support/pager duty rotation including weekend and off-hour support coverage.
- Installing new hardware, software, and networking systems.
- Proposing simple and effective solutions.

Technical Skills:
Having good knowledge in production support working experience in using technical skills,
- Oracle DB - PL SQL/ SQL server
- RP2.4 version or above
- Shell scripts
- Unix
- Control M scheduler
- Application networking

Must-Have/Mandatory
- Good analytical & troubleshooting skills
- Ability to work under pressurized environments
- Good communication (Oral, Verbal & Written) skills
- Set of Technical skills mentioned above
- Self-driven, proactive team player

Good-to-Have/Desirable
- Relevant certifications
- ITIL/ production support background
- Interpersonal skills
- Tools like Control M, ServiceNow, AppDynamics, Splunk, Excel

Contract length: 12 months

**Job Types**: Full-time, Contract

**Salary**: $110,000.00 - $120,000.00 per year

Schedule:

- 8 hour shift

Application Question(s):

- Salary Expectation
- Notice Period
- Visa Status/ Working Rights

**Experience**:

- Application Support Analyst: 5 years (preferred)

**Salary**: $80,000.00 - $100,000.00 per year

Schedule:

- 8 hour shift

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