Event Technician

**ABOUT OUR COMPANY**

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences. Spanning 11 countries and with more than 400 team members, FIRST works with clients across industries including financial services, technology, media, consumer electronics, medical and healthcare, automotive, aerospace and the non-profit sector. Event Marketer Magazine listed FIRST among their “Top 100 Event Agencies” for 2020, as well as one of 2020’s “Best Places to Work in Events.” Crain’s New York Business also recognized FIRST as one of the Top 100 “Best Places to work in NYC” for 2020, and The London Stock Exchange Group listed FIRST as one of “1000 Companies to Inspire Britain” in 2020.

**JOB DESCRIPTION**

For events, the goal is to provide a seamless technology experience to all attendees, presenters and partners, as well as creating a more efficient and reliable technical environment for event staff and vendors. In this role, you’ll work with internal teams as well as external clients and vendor partners on a daily basis.

**RESPONSIBILITIES**:

- Lead the technical production of mid-level events and assist in the hands-on delivery of all events
- Operate event production equipment including but not limited to audio desk, lighting desk, vision mixer and PTZ camera controller
- Work with client teams and stakeholders using ticketing system to coordinate events
- Provide full event production support either on your own for smaller events or as part of a team for larger events
- Manage the day-to-day housekeeping and maintenance of a hi-tech conference venue
- Work with clients/stakeholders who might not be technically minded in pre-production to explain capabilities of the space and go over best practices to ensure the event is a success
- Basic editing of video footage to provide clients with recordings of their event
- Collaborate with the event production team to provide feedback on possible enhancements and improvements to the space
- Manage client expectations on production issues
- Liaise across different levels within the immediate team, the client’s organization, and third-party vendors
- Work closely with Planners and Producers to establish A/V and staging layouts as well as budgets for events
- Attend site visits and advise on best options and set up for venues
- Oversee building of staging and A/V set up on-site
- Contribute to final labour cost and technical spends in post-production
- Participate in creative team brainstorming sessions
- Identify new and alternative ways of approaching FIRST’s technical production offering to clients
- Basic editing of video footage to provide clients with recordings of their event

**QUALIFICATIONS**:
Demonstrated experience within the technical event production/broadcast environment
- Bachelor’s Degree preferred but not required
- Full understanding of audiovisual technology and advancements including lighting, audio/video, staging, rigging and power
- Proficient in the technical delivery of high-quality events
- Video output experience with a strong technical understanding of systems
- Experience operating event production systems
- Excellent communication and customer service skills are a must to build and maintain relationships
- Ability to prioritize while adhering to critical project timelines in a fast-paced environment
- Experience managing day-to-day changes at every level of detail
- Ability to manage many projects at once with varying levels of production
- Knowledge of PTZ cameras and controllers

**ADMINISTRATION & GENERAL**:

- Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings
- Work intelligently and ensure that team management is aware of problems or issues which negatively affect productivity
- Build excellent relations with the team, clients, vendors, and key venues through positive communications
- Ensure knowledge is shared within the team to enable them to work smarter
- Work on ad hoc requests as required, typically during quiet times