Operations Manager

**Operations Manager (917620) - Melbourne South RDC
- Want to see the role in action? Watch this video
- Ensure optimal DC operational performance across the key pillars of safety, service, people and value Manage the operation to ensure delivery in full, on time and error-free and provide leadership to the team

**About Primary Connect
In October 2020, Woolworths Group Supply Chain rebranded to become Primary Connect - an end-to-end supply chain partner within Woolworths Group. Our team of more than 8,000 continues to support our Woolworths, BWS, Dan Murphy’s, Countdown, and BIG W stores across the country, providing them with our customers’ favourite food, drink, and everyday needs items.

Melbourne South Regional Distribution Centre is our first fully automated Distribution Centre and operates 24/7. It is one of the largest and most technically advanced DCs in the world. There has never been a more exciting time to join our team.

**About the Opportunity
As an Operations Manager, your main responsibilities will include, but are not limited to:

- Promote safety values and implement safety, health and environment policies and systems to embed safety into the culture and ways of working
- Lead business & operational meetings and special event planning
- Manage and monitor operational KPI’s to ensure resource planning is within budget and meets volume forecasts
- Build a high performance team through clearly defined objectives, development plans, open and transparent communication
- Drive engagement at all levels of the business, facilitate the sharing of ideas in a way that supports the achievement of key measures and drives continuous improvement
- Manage 3PL’s to ensure service levels and costs are optimised
- Ensure the continual review, improvement and maintenance of operational activities to drive efficiency, service, safety, engagement and value within the DC operation
- Drive accountability within the business, and ensure that the elements of Supply Chain culture are embedded at all levels
- Sponsor and lead change initiatives within the DC, including partnering with support functions throughout Supply Chain and other business units in the Woolworths Group Promote succession and development planning at all levels of the business through clearly defined recruitment procedures, open and transparent communication, feedback to team members and relief opportunities

**About you
Keen on the opportunity? Let’s talk less about us and more about you
- You are a true self-motivated and resilient leader with a strong background in the operational supply chain as well as previous experience in people management.
- You will be recognised for your strategic mindset, people management skills and your ability to manage crisis and regulatory incidents.
- You are proactive and able to identify gaps and convert these into opportunities, and use commercial acumen to drive smart growth decisions.
- You maintain calm under pressure and have the ability to challenge the status quo and existing assumptions in order to promote innovative thinking and new solutions.
- You work in a collaborative way with stakeholders at all levels, always with end-to-end thinking. You are a strong people leader and focus on the continual development and coaching of your team. You will demonstrate honesty and integrity in all interactions, commitments and decision-making.

This role is vital to the operation of the site, and as such, our team of Operations Managers must cover and support the leadership of the site 24/7. To ensure a balance of role and homelife, the roster for this position is 4 AM shifts, 4 rostered off days, 4 PM shifts and 4 rostered off days.

**Why you’ll love it here
Be a part of an ever-changing landscape where you will experience diversity in roles Engage in a close-knit team where you can share and learn. In addition to this exciting role, these are some of the benefits we offer:

- An attractive remuneration package
- Team member discounts at all of Woolworths businesses
- The opportunity to collaborate with some of the brightest and best minds in Australia
- An exciting career - as our business grows, so do the opportunities for our people Supportive and Inclusive work environment

**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities t