Eoi - School Community Liaison Officer - South East Region
2 weeks ago
This temporary vacancy is open to Expressions of Interest and any extensions to this appointment will not exceed 12 months.
About the Department:
The Department of Education is dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.
About the Role:
As the School Community Liaison Officer, you will provide quality advice and assistance to parents, carers and other members of the school community across the region, requiring this role to be the first point of contact for parents, carers and other community members wishing to enquire about departmental policy and guidelines. You will also take an active role in assisting community members to resolve their concerns and complaints by providing a conduit between the parents, carers and other community members and school personnel.
Responsibilities Include:
You will utilise your high level communication skills, using empathy and compassion, to initiate telephone contact with parents, carers and other community members regarding concerns or complaints and refer them back to the school to negotiate and achieve a suitable outcome.
In this position you will be maintaining effective liaison, communication and collaboration processes with state schools, together with major partners and other relevant agencies and stakeholders.
You will be working with a dedicated team of professionals who remain solution focussed to ensure they deliver quality services across the region.
Interested? To Apply:
Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history);
A brief letter (no more than 2 pages) telling us why you are interested in this role. This should not be a re-statement of your resume but is your opportunity to tell us about yourself and your transferable skills and experience, including what you will bring to the role and what you hope to get out of it.
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applicants need to be a current Queensland Government employee to be eligible to apply.
Applications from recruitment agencies will not be accepted.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.
This work is licensed under a Creative Commons Attribution 3.0 Australia License._
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