Current jobs related to Triage and Connect Complex Case Manager Clinical - Sydney - Chandler Macleod

  • Triage And Connect Complex Case Manager Clinical

    2 weeks ago

    Sydney, New South Wales, Australia Chandler Macleod Full time

    Chandler Macleod is seeking an APS6 Triage and Connect Complex Case Manager for a Federal Government Client located in Sydney CBD. 12-24 month contract. $60 per hour plus super.Position/RoleAPS 6 equivalent Complex Case Manager (Clinical)Triage and Connect (T&C)Triage and Connect is the gateway to all supports under the Client Support Program. The T&C team...

  • Complex Case Managers

    4 days ago

    Sydney, Australia Drake International Full time

    We are looking for Complex Case Managers -Clinical (APS6 & EL1) for one of our government clients. - ** Full time position - 5 Days a week**: - ** Location: Sydney Inner Suburbs (Hybrid Role)**: - ** 24 months contract with potential of extension** ***Key Accountabilities**: - Provide an escalation point for clients at risk of harm to self or others. -...

  • Complex Mental Health Case Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCase Full time $100,000 - $120,000

    Chandler Macleod is seeking an experienced APS6 Triage and Connect Complex Case Manager for a Federal Government Client.Job Overview:This role involves working with clients who present with complex mental health conditions, providing them with the necessary support and services to manage their issues. The successful candidate will have extensive experience...

  • Clinical Triage Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeTriage Full time $13,220 - $17,362

    Job Title: Clinical Triage SpecialistAs a clinical triage specialist, you will be responsible for providing safe and effective care pathways through strong phone-based triage experience.About the Role:Conduct screening assessments across the lifespan to ensure appropriate care allocations.Assess and manage risk, allocating follow-up care in line with...

  • Clinical Lead

    2 weeks ago

    Sydney, Australia LifeWorks Full time

    TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for...

  • Triage Enrolled Nurse

    2 weeks ago

    Sydney, New South Wales, Australia FPES Full time $60,000 - $80,000 per year

    FPES is looking for an Enrolled Nurse to join our growing Nurse telephone triage team.FPES is a leading Australian owned organisation Post Injury Solutions and works with a large number of National employers. We are currently seeking enrolled nurses to join our fast paced team.Main Duties include:Responsible for triage of injured workers and general inquiry...

  • Aps6 And El1 Complex Case Managers

    2 weeks ago

    Sydney, New South Wales, Australia Hudson Australia Full time

    The Coordinated Client Support Branch is looking for motivated, resourceful, supportive and agile people to take up the roles of Complex Case Manager-Clinical (APS6) and Complex Case Manager-Senior Clinical (EL1) within the Coordinated Client Support (CCS) Branch.The CCS Branch manages a range of programs and services to assist vulnerable clients to navigate...

  • Aps6 and El1 Complex Case Managers

    2 weeks ago

    Sydney, Australia Hudson Australia Full time

    The Coordinated Client Support Branch is looking for motivated, resourceful, supportive and agile people to take up the roles of Complex Case Manager-Clinical (APS6) and Complex Case Manager-Senior Clinical (EL1) within the Coordinated Client Support (CCS) Branch. The CCS Branch manages a range of programs and services to assist vulnerable clients to...

  • Case Manager

    1 week ago

    Sydney, New South Wales, Australia Care Connect Full time

    **Case Manager - Aged Care at home**- $96k + super + (NFP salary packaging pre-tax savings of $15,900)- Vehicle will be provided or travel will be reimbursed- WFH - Flexible working arrangements, Job security- **Perm, Full time **/ 38 hrs per week, or 40 hours per week with monthly ADO- 5 weeks' annual leave- **South-East Suburbs & Mornington Peninsula.**:-...

  • Clinical Case Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCase Full time $100,000 - $150,000

    Job Description",{p}We are seeking a skilled Clinical Case Manager to join our team. In this role, you will be responsible for managing complex workers' compensation cases, providing high-quality support to injured workers, and ensuring their timely return to work.As a Clinical Case Manager, you will have the opportunity to work closely with various...

Triage and Connect Complex Case Manager Clinical

3 weeks ago

Sydney, Australia Chandler Macleod Full time

Chandler Macleod is seeking an APS6 Triage and Connect Complex Case Manager for a Federal Government Client located in Sydney CBD. 12-24 month contract. $60 per hour plus super.

Position/Role

APS 6 equivalent Complex Case Manager (Clinical)

Triage and Connect (T&C)

Triage and Connect is the gateway to all supports under the Client Support Program. The T&C team provides a single access point for advice, assessment and responses to urgent, high risk or escalated client matters identified by any internal DVA staff member or key external stakeholders. The majority of referrals through T&C are resolved by the T&C team, either via advice or short term case management. Those requiring longer term case management support are referred into the Coordinated Client Support program utilising a stream-based approach in order to ensure the best match in terms of supports and intervention.

In the Triage and Connect team APS6 Complex Case Managers specifically:
1. Conduct assessment of client referrals made where mental health issues are evident.

2. Record appropriate case notes and other records in a case management system.

3. Negotiate client claim outcomes with claims management areas of DVA.

4. Conduct urgent risk assessments with clients where necessary.

5. Provide advice and support to non-clinical staff in the team undertaking assessment of client referrals.

6. Provide feedback and guidance to broader departmental staff in the management of clients.

7. Undertake calls to clients where required to offer assistance or obtain further information, where this contact is best managed by a mental health professional.

8. Link clients to appropriate mental health services, such as Open Arms.

9. Occasionally provide short term case management intervention to link clients with necessary services for ongoing support.

Services to be performed

Duties will be In accordance with the Work Level Standards and principles of workplace diversity, Work Health and Safety, participative work practices, APS Values, APS Code of Conduct and APS Employment Principles.

The Complex Case Manager (Clinical) in the Coordinated Client Support Branch will:

- Provide an escalation point for clients at risk of harm to self or others.
- Provide specialised case management and/or clinical expertise and advice to support and enhance the work of the Complex Case Managers.
- Manage a caseload of clients.
- Undertake a range of assessments including intake assessments and risk assessments.
- Contribute to the preparation of high level client summaries and briefs, including maintaining high quality documentation.
- Provide clinical advice and coaching support to Client Support Program colleagues and other DVA staff, as required, to assist in managing challenging client presentations and risk escalations.
See over for Mandatory, Highly Desirable and Desirable Qualifications and Experience
MANDATORY
- Tertiary qualifications (Bachelor's degree or higher) in a relevant health field including Nursing, Psychology, Occupational Therapy, or Social Work.
- At least 2 years of experience working as a case manager, or equivalent clinical role.
- Extensive experience working within a mental health or community case management setting, including working with people who present with complex mental health conditions.
- Experience in coordinating and assisting in the management of a caseload of complex and potentially at-risk clients in community mental health teams.
- Excellent written and oral communication skills, including capacity to liaise with and develop productive relationships with other organisations. This also includes proficiency in the use of IT systems including Microsoft Office.
- Experience and interest in triage, assessment and case management via telephone.
- Demonstrated commitment to ongoing professional development.
- Current Police Check, or ability to obtain one.
HIGHLY DESIRABLE
- Registration with the Australian Health Practitioners Registration Agency (AHPRA), or eligibility for registration with the Australian Association of Social Workers (AASW).
DESIRABLE
- Experience in working with military or veteran mental health services.
- Expertise in supporting clients experiencing the impacts of substance abuse, mood, and anxiety disorders (including PTSD).
- Experience with and understanding of the principles of Trauma Informed Care.
- Experience working with clients with challenging behavioural presentations.
- People with lived experience of disability, Aboriginal and Torres Strait Islander People and those from culturally and linguistically diverse backgrounds are strongly encouraged to apply.