Service Technician

Job Description:
- Mobile and In-House Servicing: Perform mobile and in-house servicing for the full range of 3M Personal Safety Division equipment.- Travel Requirements: Travel interstate and within Country QLD to service and repair equipment.- Customer Orders: Quote and process customer service and repair orders using SAP CRM- Equipment Repair and Servicing: Repair and service various 3M|Scott equipment, including SCBA, Airline & Escape Equipment, Compressed Air Cylinders, PAPR Equipment, and Passive RPE.- QLD Rural Fire Mask contract: Manage repairs for QLD Rural mask service contract- Inspection and Pre-Delivery: Inspect and pre-deliver finished goods such as SCBA, Thermal Imaging, Compressed Air Cylinders, and Airline Equipment.- Stock Management: Monitor and maintain spare part stock levels at the Morningside facility with the Service Coordinator's assistance.- Customer Interaction: Engage in customer-facing activities at the Morningside facility and manage non-accredited service customer details.- Calibration and Record Keeping: Ensure all equipment requiring calibration is calibrated on time and maintain records of 3M Service Equipment.- Collaboration and Revenue Identification: Work with regional sales managers and the broader PSD sales team to identify additional revenue opportunities and future accredited service training.

Qualification- Higher School Certificate or equivalent- Trade Qualification- No Specific Tertiary Qualifications required (Trade diploma preferred)- Strong knowledge of servicing SCBA equipment- High degree of computer literacy including SAP CRM, Microsoft Word, Excel analysis & PowerPoint required- Communication and Presentation: Strong verbal communication, listening, and excellent presentation skills.- Interpersonal Skills: Confident manner with both internal teams and external customers, and ability to work well within a team environment and across functional teams.- Technical Proficiency: High level of functional and technical skills, and ability to understand and translate technical literature.- Problem Solving and Innovation: Strong problem-solving ability and resourceful innovation to meet customer requirements.- Organizational Skills: Strong attention to detail, organizational, and planning abilities.

Worker type: Permanent

Location: Brisbane (Morningside 3M facility)

Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.

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