Sales Operations Coordinator Nsw

2 weeks ago


Gladesville, Australia Carrera Full time

**Gladesville NSW, Australia**

Job Type

**About the company**

Established for over 70 years this business is a leader in the manufacture, marketing and sales of a diverse range of products to industrial and retail customers. Their retail brands are pantry staples and sold through all major national supermarkets chains and independent retailers.

**About the role**

Reporting to the Head of Retail Sales the position supports the achievement of sales team objectives by providing customer focused solutions and management of administrative systems and processes. This hybrid role will be mainly office based with some work from home options available.

**Major Responsibilities**
- Manage process of customer new line introduction
- Manage accrual and reconciliation of customer rebates as part of trading terms/business plan
- Act as go to person for cross functional liaison
- Lead the response to product quality queries/issues with customers and brands
- Assist in development of monthly, quarterly and annual reporting plus any ad hoc reports that may be required
- Drive various projects from time to time as directed by Sales Manager
- Support Sales Manager with ad hoc analysis of product performance & promotions effectiveness feeding into forecasting process
- Liaison with various customers regarding forecasting of promotional requirements
- Liaise with Marketing around Trade requirements

**Experience required**
- Understanding of the major national and state based grocery retailers such as Woolworths, Coles & Metcash an advantage
- Experience in supporting sales teams across some or all of the channels above
- Enthusiasm and passion for customer service - internally and externally
- Very strong attention to detail and organisation skills
- Ability to be a strong team player whilst working remotely
- Strong desire to exceed expectations of stakeholders
- Be self-motivated and driven to achieve objectives
- Technically capable across CRM/database systems and Microsoft Suite especially Excel

This is a role that will provide variety and challenge in a very strong team environment where you will be well supported.

**To apply



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