Sales Administration Officer

Branch Adelaide
- Tenure Full Time
- Closing August 5, 2025

Taipan is proud to be one of the top 10 hydraulic companies in Australia, and we’re experiencing rapid growth

We are seeking a dynamic individual to join our National Sales Team. Reporting directly to the National Sales Manager, you will play a crucial role in driving our sales strategy and success.

**What you’ll be doing**:

- Work alongside the National Sales Manager
- Manage the team mailbox and messagebank
- Translate and data enter sales quotes for customers & external sales
- Translate and data and enter sales orders
- Manage and update Taipan Customer Service Processes and Procedures
- Maintain and update company databases
- Tend to after hour enquiries as required
- Comply with Occupational Health & Safety Regulations
- Work on sales pricing structures
- Agenda’s and minute taking for department meetings
- Correlate data and create all department reports for the CRM and senior Management teams
- Input, monitor and adjust data in the CRM team software system
- Implement process improvements within the department
- Backend data entry for our online ordering portal
- Supporting the sales process from lead to account and onboarding of new customers
- Identify gaps and issues within the Internal Sales flow
- Work with National Sales Manager to problem solve current issues and create solutions
- Work with Branch leaders to roll out new processes and provide help with solutions to individual branch needs
- Train members of all departments in effective use of the Customer relations team software
- Troubleshoot any sales system related issues
- Implement and maintain Taipans Customer Relationship Management Software through Wiise

**To be successful, you’ll need some or all of the following**:

- Be coachable and take pride in your work.
- Excellent problem-solving and analytical skills
- Advanced Microsoft Excel proficiency
- High-Level data analysis and systems skills
- Excellent communications skills
- Effective time management

**The perks**

We believe that if you are fulfilled and happy in your personal life, this will reflect in your work, so we have recently implemented a Dreams Program to help you reach your personal goals. We have a team of **financial experts** that have joined forces with Taipan to give our staff **free 1 on 1 sessions**with professional money coaches that can help people at all stages of life.

As well as this, we can also appreciate a job well done and show this through **annual salary reviews** and opportunities for **career progression**. We always aim to promote from within, so wherever you start, you can have an exciting career path ahead of you, in fact, **90% of our Leadership Team started in lower-level** roles and moved their way up

A few more of our perks include:

- Competitive Salary and access to a company vehicle when required
- Monthly staff lunches and morning teas
- Employee Assistance Program
- You’ll receive a tonne of Taipan merch
- A dedicated Training Team to ensure you have all the skills you need to succeed at Taipan
- Quarterly personal development sessions
- Regular personal development seminars and training
- Team events
- Free onsite parking
- Stable employment at a rapidly growing company with plenty of room to grow

**Who are we?**

We are an Australian owned business specialising in Hydraulic hose and fittings that have been in operation for 30+ years and have 5 branches across the country.

**Our company mission? Simple: Create a base of raving fans.**

And guess who’s front and centre in this fan club? Yep, our amazing staff
- Applications for this position close August 5, 2025_