Customer Service Officer

11 hours ago

Arundel, Australia AMA Collision Full time

Grow your career with an industry leader
- Welcoming team, busy environment. A position for the long term.
- Permanent, full-time position. Monday to Friday

At AMA Collision Arundel, we are a large, spacious facility leading the way in high quality collision repairs. Our team of 42 includes long serving team-members complimented by a new crew coming through.

Our specialist team completes all repairs from small to large and our new fully equipped site includes 4 Spray Booths, 4 Car-O-Liner systems, 3 Spot Welders and 6 front draft Prep bays.

Great staff facilities including secure onsite staff parking, large lunchroom, coffee and vending machines and weekly staff lunches

**The Opportunity**:
We have an exciting opportunity for a Customer Service Officer to join the team at AMA Collision Arundel.

Permanent position. Monday to Friday.

We are seeking a Customer Service professional, you will be assisting and supporting our wider team and managers with administration support and providing our customers updates regarding their vehicle repairs.

**Role responsibilities**:

- Ensuring the environment is always customer friendly
- Greeting customers on arrival.
- Keeping our customers informed about the repair process and anticipated completion dates for their vehicles
- Contacting customer to ensure that they are satisfied with the AMA experience
- Supporting management with inventory (parts, paint, consumables etc)
- Liaise with insurance providers regarding claims/repairs

**Does this sound like you?**
- Proven experience within a Customer Service position
- Highly professional and personable with strong relationship building skills
- Strong systems experience and competent computer abilities
- Excellent verbal and written communication skills
- Ability to meet strict deadlines
- Able to work effectively and collaboratively with the team

**Benefits**
- Reward & recognition
- Career development and training
- Referral bonus for recommending a friend to work with us
- Discounts on parts and tools
- Uniforms
- 24/7 professional counselling for Team members and their immediate families
- We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. _

**_ No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW._**

Video

  • Customer Service Administrator

    2 weeks ago

    Arundel, Australia Buildsafe Full time

    **About Us** Buildsafe is an innovative leader within the building and construction space, providing height safety systems and solutions to residential builders. Our growth and position in the market is a direct result of our people, allowing Buildsafe to be an innovative leader providing height safety systems across Australia. We are fast paced, ever...

  • Customer Service Administrator

    1 week ago

    Arundel, Queensland, Australia ClaimsCo Full time $60,000 - $80,000 per year

    Due to ongoing growth and expansion, we are seeking another Customer Service Administrator to join our rewarding Claims Management teamAbout Us:At ClaimsCo we are disrupting the claims management industry with our innovative approach, ensuring honesty, and delivering the best outcomes for our clients whilst holding the insurance claims industry fair and...

  • Customer Service

    1 week ago

    Arundel, Australia QHDC Australia Full time

    QHDC Australia is a Gold Coast based business specialising Shopping Trolley manufacturing and supply. We are looking for a full time Office/Internal Sales Assistant to provide administration and Sales support. This is an excellent opportunity for you to kick start your new career, you will be provided with great learning and development opportunities. - On...

  • Allocator / Customer Service

    2 days ago

    Arundel, Australia Coast 2 Coast Earthmoving Full time

    Earthmoving Allocator / Customer Relations. We are looking for a full-time experienced earthmoving fleet manager to dispatch our fleet of Tip Trucks. **Responsibilities**: 1. High quality customer relations to maintain and build our extensive customer base including on site advice, following leads, and great customer service. 2. Assisting dispatch team in...

  • Customer Service

    1 week ago

    Arundel, Australia QHDC Australia Full time

    QHDC Australia is a Gold Coast based business specialising Shopping Trolley manufacturing and supply. We are looking for a full time Office/Internal Sales Assistant to provide administration and Sales support. This is an excellent opportunity for you to kick start your new career, you will be provided with great learning and development opportunities. - On...

  • Customer Service

    1 week ago

    Arundel, Australia QHDC Australia Full time

    QHDC Australia is a Gold Coast based business specialising Shopping Trolley manufacturing and supply. We are looking for a full time Office/Internal Sales Assistant to provide administration and Sales support. This is an excellent opportunity for you to kick start your new career, you will be provided with great learning and development opportunities. - On...

  • Administrative & Customer Support Officer – Window Furnishings

    1 week ago

    Arundel, Queensland, Australia Skins2Go Pty Ltd Full time $60,000 - $80,000 per year

    Skins2Go Pty Ltd – Arundel, Gold Coast QLDSkins2Go is a leading wholesale supplier of premium blinds, awnings, and curtains. We pride ourselves on delivering high-quality products and exceptional service to our valued customers across Australia. As our business continues to grow, we are seeking a detail-oriented and proactive Administrative & Customer...

  • Customer Service Coordinator

    2 weeks ago

    Arundel, Australia Buildsafe Full time

    About Us Buildsafe is an innovative leader within the building and construction space, providing height safety systems and solutions. We are fast-paced, ever-evolving and constantly challenging ourselves to be the best we can be! As a company, we place a strong emphasis on developing and building strong relationships with our partners and clients,...

  • Customer Service Coordinator

    2 weeks ago

    Arundel, Australia Buildsafe Full time

    About Us Buildsafe is an innovative leader within the building and construction space, providing height safety systems and solutions. We are fast-paced, ever-evolving and constantly challenging ourselves to be the best we can be! As a company, we place a strong emphasis on developing and building strong relationships with our partners and clients,...

  • Customer Service Team Member

    2 weeks ago

    Arundel, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...