Complex Care Clinical Manager

1 week ago

St Leonards, Australia Vitalis Healthcare at Home Full time

Lead a team delivering complex hospital care in the home
- Belong to a passionate senior leadership team
- Convenient St Leonards office location next to the train station

**Welcome to Vitalis, a place to call home where you can keep learning and growing and be part of Australia's healthcare history.**

We are seeking a Complex Care Clinical Manager who will assume overall responsibility for the Complex Care division delivering top tier care to high acuity patients in the home. This is a unique opportunity for you to work in a role which offers lots of responsibility and variety.

**Benefits**
- Competitive salary package including company car.
- Flexible hybrid work condition.
- Encouraging and supportive team culture.

**Responsibilities**
- Day to day management of patient care, including active collaboration and coordination with patients’ medical and allied health teams, equipment suppliers, informal (family and friends) and formal care team members and any other relevant stakeholders
- Day to day management of the staff, including training and mentoring, rotating rosters, annual leave requests, sickness, etc.
- Identifying, documenting and implementing efficiencies in the operation and management of the division
- Develop and implement strategies to maintain service quality while the business grows, including task automation where possible
- Implement strategies to position Vitalis as a superior provider of in-home services and as a preferred place to work
- Be responsive to changes in client needs, including introducing other Vitalis services where appropriate
- Meeting, developing and maintaining trusted relationships with current and potential referrers including specialists, hospital discharge planners, NUMs, partner organisations, etc.
- Identifying new business opportunities for the division

This position takes a practical hands-on approach, working to manage, care for and, develop a team of dedicated nurses.

**About You**
- Strong clinical skills in critical care or a related field and current AHPRA registration.
- Demonstrated experience in leadership and team development.
- Proven risk management and compliance skills.
- Proven experience ensuring patient safety.
- Proven business development experience and the ability to achieve results.
- Expertise and the capacity to facilitate positive relationships between clinical staff, patients, carers and the wider community.
- Strong communication skills and a collaborative approach to problem solving.

**About Vitalis**

Vitalis Health and Home care is an integrated healthcare provider, a nurse-led organisation, with a focus on hospital avoidance services. We offer an umbrella of specialist programs and services. Vitalis is accredited by the Australian Council on Healthcare Standards (ACHS). This NSQHS hospital standard accreditation means provision of care that clients can depend on and trust.

A career at Vitalis Health & Home Care means belonging to a passionate and dedicated team. There are over 130 staff who are committed to excellence in all that they do. This blended integration of passion, purpose and expertise attracts talented people from a wide variety of disciplines. Low staff turnover and high staff loyalty speaks volumes for the culture at Vitalis.

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