Game Master

1 week ago

Surfers Paradise, Australia Padlock'd Escape Rooms Full time

**Join Our Team as a Game Master at Paradise Centre**

**About Us**: We offer an exciting and ever-changing work environment where each day brings new challenges. Our immersive escape rooms blend adventure, puzzle-solving and teamwork to deliver unforgettable experiences for our customers.

**Position**: Game Master

**Location**: Paradise Centre

**Main Duties and Responsibilities**:

- Independently manage shifts and effectively prioritise tasks
- Greet and assist guests, addressing inquiries and concerns promptly
- Brief, supervise, and support guests during their escape room experiences
- Ensure 100% customer satisfaction throughout their visit
- Reset escape rooms accurately and efficiently after each group
- Maintain cleanliness and organisation of workspaces and escape rooms
- Collaborate effectively within a team to maintain operational efficiency
- Demonstrate quick thinking to troubleshoot and adjust escape rooms as needed
- Keep up-to-date with knowledge about our escape rooms and business offerings
- Perform other duties as assigned by management

**Skills Required**:

- Strong verbal and written communication skills
- Organised with a keen sense of punctuality
- Ability to think quickly and prioritise tasks effectively
- Flexible, adaptable, and approachable demeanour
- Friendly and enthusiastic personality

**Why Join Us?**
- Experience a dynamic work environment where every day presents new challenges
- Opportunity to engage with diverse customers and create memorable experiences
- Work alongside a supportive team dedicated to delivering excellence

**Job Type**: Casual

Pay: $29.33 - $36.09 per hour

Expected hours: 6 - 30 per week

Schedule:

- Monday to Friday
- Shift work
- Weekend availability

Application Question(s):

- How many escape rooms have you played ?

**Experience**:

- Customer service: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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