Guest Services Attendant

5 days ago

Surfers Paradise, Australia XReality Group - FREAK Full time

**Guest Services Game Master - Virtual Reality Immediate Start**

Freak Entertainment Pty Ltd

**About FREAK**

FREAK combines cutting edge multiplayer virtual reality games, incredible 4D effects and curated physical spaces to help you step beyond reality.

Team up with your friends as you fight a zombie apocalypse, explore lost worlds, or solve out of this world mind bending puzzles together. And share the stories afterwards.

FREAK is growing quickly with more venues on the way.

FREAK is looking for a new Game Master at our Surfers Paradise venue reporting to the Venue Manager.

The Role

Razor sharp, customer focus and excellent communication skills are a must You will play a crucial part in growing FREAK as must do activity.

The majority of shifts will need to be on a weekend basis and mid week alternates.

Objectives

Create memorable experiences through outstanding customer service
Drive sales with a positive "can do" attitude and suggestive selling
Positively promote the business, with every customer interaction

**Responsibilities**:
Work as part of a dynamic team
Be punctual and take pride in your appearance
Booking customers onsite and via phone
Briefing customers and running games
Technology operations and 1st level troubleshooting of computer equipment

Must have experience

IT experience or VR knowledge
Customer service background, with relevant experience in the activity, leisure, gaming, entertainment, tourism, hospitality, sales or retail industries
PC based gaming. You should be an avid gamer and with a good level of VR competency

How to apply

Want to take this truly unique opportunity to join our dedicated and energetic team?

Click ‘apply’ and send your CV and a personalised cover letter to tell us why you would be a perfect fit.
- Note: Hourly casual rate will also depend on the age of the team member hired based on the Amusement Award rates. _

**Job Types**: Casual, Seasonal

Pay: $32.00 - $33.00 per hour

**Benefits**:

- Employee discount
- Employee mentoring program

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Every weekend
- Fixed shift
- On call
- Shift work
- Weekend availability

Supplementary Pay:

- Performance bonus

**Experience**:

- Gaming or Computing: 1 year (required)

Work Authorisation:

- Australia (required)

Willingness to travel:

- 100% (preferred)

Work Location: In person

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