Head of Aml Operations

**About Us**

At Sportsbet, we’re united behind our purpose to “Bring Excitement to Life” for our 2 million customers (and growing). We do this by over-delivering through our commitment to fun, challenging the status quo and living our values. As part of the Flutter Group, we’re a global player, but in Melbourne, Sydney and Darwin we’re a tight knit group of 1,300 teammates (of which over half are in our Tech and Data Science teams).

We are a significant contributor to the Australian economy through racing and sporting codes and we are committed to having a positive impact in society by supporting our customers, our communities and our employees. Our commitment to responsible gambling is genuine and demonstrated through the wide range of responsible gambling initiatives and tools.

In 2023, we were a recipient of LinkedIn’s Top 25 Companies for our focus on career development and awarded the Top 10 Workplaces for Women through Work180. Our commitment to making Sportsbet the best place to work is never-ending.

**About The Role**

Sportsbet’s Specialist Operations Function exists to drive excellence in operational business units. The Specialist Operations team includes Safer Gambling, Payments, Fraud, Operational Excellence and Anti Money Laundering Operations.

The Head of AML Operations role is primarily responsible for the operational execution of Sportsbet’s AML/CTF program. Driving operational performance, KPI and SLA achievement, people engagement and fostering a culture of compliance are the key pillars to success in this position. In collaboration with key stakeholders, you will advance the ongoing development of Sportsbet’s AML/CTF program and underlying processes supporting the organisation’s large customer base and future growth ambitions.

Furthermore, the role will play a critical role in advancing the sustainability of the Sportsbet relationship with its customers and creating trust in Sportsbet and our industry.

**Responsibilities Include**
- Lead and optimise the operational execution of Sportsbet’s AML/CTF Program
- Oversee the execution of critical AML / CTF processes and activities including KYC, Ongoing and Enhanced Customer Due Diligence, transaction monitoring and Restricted Territories monitoring, Sanctions and Political Exposed Persons identification and monitoring.
- Review and enhance Sportsbet’s AML risk-based approach to detect, report and mitigate financial crime risks
- Prepare operational and strategic reports for Sportsbet’s Leadership Team on AML Operations Performance
- Lead the AML Operations team fostering a highly engaged, compliant and operationally efficient culture focused on continuous improvement
- Drive team member engagement through local, department and business wide initiatives

**About You**
- Operational and leadership experience (at least 5 years) in operational AML/CTF, Sanctions or similar
- Proven experience in the development and optimization of processes, systems and capabilities with respect to AML/CTF, Sanctions and Fraud
- Proven experience in making customer centric and risk-based decisions from AML indicators and data (e.g. triggering due diligence, requesting source of wealth, customer exits)
- Demonstrated experience with AML systems, tools and case management software
- Engagement and response to Compliance, internal and Regulatory (e.g. AUSTRAC) audits
- A demonstrable track record working in high profiled and heavily regulated industries (e.g. financial services)
- An inspiring and energetic leader with a passion for change
- You have a ‘customer first’ attitude and constantly strive to improve customers’ experience
- You are able to connect operational and strategic outcomes through systems thinking

**The Perks**

We work hard and play hard, so along with a competitive salary and generous performance-based bonus, here’s some of our other perks:

- 25 days annual leave (that’s right, a whole extra week)
- Genuine flexible working policy with a $800 work from home office allowance
- Weekly concierge service including free massages, manicure/nail appointments - all onsite
- Daily fresh fruit, free breakfast, sparkling water and Kombucha on tap in the office (did we mention we have a bar fridge for Thursday night drinks?)
- Development budget to send you to conferences, events, courses and other learning opportunities.
- End of trip facilities with an onsite table tennis and pool table
- Access to our Employee Assistance Program and a Circle In membership
- Industry leading Parental Leave support program with 26 weeks paid leave for Primary Carers and no wait time. We also have a progressive return to work benefit for your first 6 months back: come back for 3 days, get paid for 4; come back for 4 days, get paid for 5.

**What’s the Green Tick Feeling?**

Well, it’s different for everyone, yet unites us all. It’s the feeling you get when you succeed, no matter what success looks like to you. It could be developing your career, it could worki