Key Account Coordinator

2 weeks ago

Port of Brisbane, Australia Prixcar Services Full time

PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage.

Over the last 35 years we have grown to offer a wide range of specialised services, with more than 25 depots across Australia. We are ideally positioned to provide exceptional vehicle transport services to both individuals and OEM customers.

**The Position**:
Due to recent growth, we currently have an opportunity for a National Account Coordinator to join our Business Partnerships team. This role is focused on supporting an account team in delivering a high level of customer service to both our major clients as well as our internal customers.

A key requirement will be to develop and maintain working relationships with designated OEM accounts, ensuring day to day service delivery, management of data and effective communication is delivered throughout the business. This role will also provide support to the National Account Manager and the operational branches in ensuring the achievement of business objectives.

**What you will do**:

- Serve as the primary national contact for day-to-day operational issues
- Build and maintain strong working relationships with designated OEM accounts, ensuring seamless service delivery and clear communication across the business
- Support National Account Managers and operational branches to meet business objectives and exceed service expectations
- Manage and analyze customer performance within agreed contractual parameters
- Identify and implement process improvements to enhance the customer experience
- Provide timely and accurate reports on business activities to both National Account Managers and customers
- Coordinate the end-to-end contract lifecycle management

**What you will bring**:

- Minimum 2 years’ experience in a similar role working with OEMs, dealerships, or fleet management
- Strong data analysis skills with the ability to uncover insights and emerging trends
- Excellent communication skills—written, verbal, presentation, and persuasion
- Proficient in Microsoft Office Suite
- Quick learner and effective problem solver
- Ability to multitask, plan, and execute effectively
- Exceptional organizational and time management skills
- Ability to work independently with mínimal supervision while thriving in a collaborative team environment
- Customer-focused mindset with the ability to handle stressful situations professionally

**What we are offering in return**:

- Competitive salary
- Supportive and inclusive team environment
- Our X-Factor reward and recognition program
- Training and development through leadership and mentoring programs, lunch and learn sessions, Cadetships and Apprenticeships programs
- Exclusive benefits and discounts from our partners, employee referral program, service recognition
- Wellness: Employee Assistance Program

If you would like to be part of a friendly team where you are appreciated for your contribution and share our values, we would love to hear from you

PrixCar is an employer of equal opportunity and encourages and values diversity and inclusion.

PrixCar values of_ _**_Play_**, **_Passion_**_ _and **_Care_** underpin everything we do. We **_PLAY_** as a team, provide service excellence with **_PASSION_** and we **_CARE_** for our people and customers. _Join us and be part of our industry changing journey_

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