Technical Claims Executive

2 weeks ago

Sydney, Australia SafetyCulture Full time

**Technical Claims Executive**:

- Sydney
- SafetyCulture Care - Product Support /
- Full-time Permanent /
- Hybrid
- The Technical Claims Executive is responsible for managing a portfolio of complex insurance claims in a way that ensures unsurpassed service in order to drive growth and bottom line profitability. The executive will listen to our customers, partners and people, identify opportunities and drive an agile, flexible, responsive and compliant response to claims customers.

**What will I be doing?**:
- Manage, monitor and control a portfolio of complex property and liability claims to ensure the provision of an effective, economic and superior claims management service
- Develop, implement and communicate strategies and approaches for the management of individual claims that reflect the company’s overall objectives
- Ensure key customers are identified and retained to optimise profitability
- Monitor claim trends and recommend and/or implement appropriate strategies to address emerging issues
- Participate in various forums to represent the company
- Approve substantial claims within appropriate authority levels
- Manage supplier, partner and carrier interactions to optimise customer and cost outcomes
- Establish and foster relationships with carriers, brokers and industry on claims related issues
- Manage relationships with third party suppliers to build constructive and mutually beneficial relationshipsDeal with large event claims impacting the business, by having a proactive and reactive strategy**About You**:
- Demonstrated knowledge of Insurance & Finance industry
- Advanced understanding of Insurance claims
- Creative and critical thinker
- Relationship management
- Motivation and passion for helping customers
- Excellent verbal and written communication skills
- Enjoy being part of a high achieving team

**Why SafetyCulture?**:
- Flexible working arrangements. We encourage you to create the best work blend while working from your home and the local SafetyCulture office
- You’ll have access to professional and personal training and development opportunities
- We’re a pet friendly workplace
- Hackathons - if you’re into them :)
- Workshops and Lunch & Learns from our leadership and industry experts
- We also encourage you to get involved in the community, open source work, attending talks and events, and experimenting with new technologies; whatever floats your boat

**But wait, there’s more... You’ll also receive other perks such as**:
- Equity with high growth potential, and a competitive salary
- Great food Our In-house chefs will serve up fresh and healthful breakfast, lunch and unlimited snacks catering to all dietary requirements
- Love coffee or tea? Our commercial espresso machine has you covered. We also have beer and wine on tap, a pool table, board games, and books library
- Wellbeing is key We offer initiatives such as subsidized fitness programs, EAP services and generous parental leave policy
- Last but not least, we celebrate quarterly and our teams love the annual ShipIt global company offsite

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