Product Manager Deposits

2 weeks ago


Brisbane, Australia Bank of Queensland Full time

**About the Role**
The purpose of the Product Manager - Deposits (Portfolio) role is to manage our deposits products across the BOQ, ME Bank and Virgin Money Australia brands, ensuring the portfolio is structured to optimise growth, margin and customer experience.

Responsibilities include:

- End-to-end accountability for the performance of assigned portfolios against key commercial and customer targets
- Daily management of portfolio performance against key growth, cost and customer experience targets
- Work with analytics and partners to provide weekly/monthly reporting, insights and recommendations to the Head of Deposits and GM of Everyday Banking, Deposits and Consumer Finance.
- Leading the pricing strategy for deposit products and supporting the execution of pricing changes across the different product platforms.
- Support the development and execution of market leading products and processes to deliver on the Group's transformation strategy
- Incident management (i.e., raising incidents, managing response, customer messaging and closing out incidents, etc.)
- Responsible for delivering key insights on industry and competitor landscape using internal and external data sources, to help drive decision making and change
- Identification of and execution of product initiatives to drive acquisition, cost efficiencies, product simplification and better customer and staff experiences. Utilising strong stakeholder and change management capabilities to execute within agreed timeframes and budgets
- Manage key Deposits team relationships including ongoing management of governance frameworks, commercial changes, and influencing better commercial outcomes and customer experiences
- Proactive identification of portfolio risks and appropriately managing portfolio risk controls

**About you**
- 3 - 5 years in a similar role
- Strong commercial acumen, customer centricity and solution focus to drive better business and customer outcomes.
- Experience in Financial and Business Modelling, ideally within the Banking or Finance Industry
- Experience in product and/or portfolio management
- A high level of numeracy to manage revenue and cost drivers
- Demonstrated end-to-end development and delivery of successful product initiatives
- Co-development of acquisition plans to drive profitable growth, including the development of relevant collateral and digital content.
- High level attention to detail and the ability to prioritise
- Strong commercial acumen, influencing skills and stakeholder management to drive business outcomes
- Ability to provide management reports and commentary

**What will set you apart**
- A business or finance degree
- Contribution to medium to large scale transformation programs
- Experience in presenting at all levels of the organisation
- An understanding of treasury and compliance functions

**About Us**
BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

BOQ’s Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021 BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

**Our Benefits**
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- Discounted private health insurance plan
- Employee Assistance Program (EAP)
- 5 employee diversity network groups focusing on: First Nations Reconciliation Council, Proudly ME (LGBTIQA+), Multicultural, Gender and Early Career
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal backg


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