Community Relations Advisor

**Help us deliver for Australia**

Australia Post is delivering for Australia. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

With ambitions to be a partner of choice for our customers and suppliers and be rated an employer of choice with world-class safety results, Australia Post must continue to transform across many fronts. Community is core to our purpose at Australia Post hence this role is core to engaging the entire business, and the Australian community we serve, ensuring we deliver on our purpose “To help communities thrive”.

**What you’ll deliver with us**

Reporting to the ‘Community Relations & Partnership Manager’, you will be part of the team, responsible for providing strategic direction, governance, management and activation of key community investments including shared value partnerships, sponsorships, grants, workplace giving and staff volunteering.

**You’ll also**
- Support the work in collaboration with key stakeholders to deliver on the Community Partnership and Programs Strategy to strengthen our reputation and create positive impact in the community
- Support the development and Implementation of community programs and partnerships for the benefit of the organisation, its team members and Australian communities, and to deliver on the enterprise strategy
- Work in partnership with the Retail, Brand, Marketing and Communications teams to develop and deliver marketing and communications plans to support the community strategy and enhance the brand and reputation of Australia Post
- Foster strong and respectful relationships with key Not for Profit partner organisations, community groups, Peak bodies and regulatory authorities
- Measure and report progress and impact of community activity for Board, Executive and External Stakeholder Council requirements
- Develop operational plans for key community initiatives and projects
- Deliver workforce engagement programs in conjunction with relevant stakeholders
- Undertake post-implementation analysis of campaign initiatives to ensure learnings are captured, drive improvements and report impact and return on investment
- Maintain and build relationships with stakeholders across the enterprise and identify opportunities to support business and product-related initiatives

**About you**

You have a passion for making a positive impact to the lives of Australians particularly those who are disadvantaged. You are a communications, marketing or community engagement specialist, action-oriented and great at building strong relationships with your stakeholders, internally and externally.

**You’ll also need**
- 3+ years of experience in delivering community programs and/or partnerships in a corporate, Not For Profit or equivalent environment
- A tertiary qualification in communications, marketing, community engagement or community development
- Demonstrated ability to communicate and form working relationships with internal stakeholders and external customers, partners and suppliers across a range of sectors
- Proven track record of delivering, managing and leveraging partnerships across large and complex organisations
- Experience in navigating, collaborating and influencing stakeholders within a large matrix organisation
- Ability to adapt to organisational change, prioritise workload, and problem solve
- Highly developed communication and writing skills

**How we’ll deliver for you**
- Join one of the most culturally and linguistically diverse workforces in Australia, where we’re all ages, genders and come from all walks of life
- We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together
- Immerse yourself in the AP Way - where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.