Customer Service Coordinator

1 week ago

Sydney, Australia Talent Connect Australia Full time

We are seeking a personable Customer Service Coordinator with strong initiative to join a leading global company who specialise in the design and manufacturing of medical equipment.
You will be a confident communicator, who can provide excellent customer support to customers who include; major public and private hospitals, including specialist clinics in the whole of NSW.
Working within an established team of 6 across all B2B customer communications, you will receive detailed training and support, and will be exposed to a range of development opportunities to further your career.

**Your day-to-day will include, but not be limited to**:

- Liaise with and assist the Sales and Customer Service Teams to advise on availability of medical equipment and to provide support to customers queries.
- Manage and coordinate Logistics of deliveries.
- Maintain customer records detailing customer history and stocktake (SAP experience).
- Provide knowledge of products and surgical techniques relates to the use of products (full training and guides provided).

**Who you are?**
- Great customer service experience and confident communicating with different stakeholders.
- Experience using **SAP** (at least 2 years is essential for this role).
- Previous experience in Medical, Pharmaceuticals or Healthcare Industry is beneficial.
- Full-time hours in the Office (Monday - Friday, 8am till 5pm), open to Part-time applicants too, office only.
- **North Sydney Location**

If you are interested in growing and developing your career and skillset over the coming years, this team will be a fantastic fit

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