Sales Specialist

1 week ago

Sydney, Australia Hatch Full time

** This role is at Eucalyptus (not for Hatch)**

Hatch is supporting Eucalyptus to find a great Sales Specialist - Patient Engagement to join their sales team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Eucalyptus.

**About the role at Eucalyptus**

The primary responsibility of the **Patient Engagement Sales Specialist** is to drive health and business outcomes by re-engaging patients who have fallen out of the patient journey, are likely to cancel their subscription, have an opportunity to deepen their relationship with us or have left their subscription some time ago. As you learn, the rest of the team will follow and look to you on how to improve conversion rates.

Healthcare is one of the last industries to experience a digital revolution, and to help earn the right to treat their condition digitally, a human touch can accelerate a relationship of trust. These interactions add depth to the patient experience and enable higher-touch healthcare.

You will work alongside our growth marketing team, doctors, nurses, pharmacies and inbound patient support team to ensure each patients’ unique needs are met.

You will be the voice of the patients to drive product, process and system improvement through collaboration with the wider teams in Eucalyptus.

**Seniority**

**Mid Level** - A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.

**Core Responsibilities**
- Relationship Building - Maintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue and usage.
- Account Retention and Expansion - Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions

**Strengths**
- Collaboration - Works with others by being open, clear in communication and listening to achieve goals
- Decision Making - Considers the costs and benefits of potential actions and determines the most appropriate one
- Problem solving - Identifies problems and develops logical solutions that address the problems

Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Eucalyptus.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $60,000.00 - $120,000.00 per year

Schedule:

- Day shift

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