Dispatch Administration Officer
2 weeks ago
An exciting opportunity to join this local government organisation on a permanent basis
Role: Dispatch Administration Officer
Permanent Position
Location: Wyong
Salary Range: $58,000 to $70,000 plus 10.5% Super (pending experience)
**Your new role**
This is an exciting opportunity to join this team in a newly created role based in Wyong.
The role of Dispatch Administration Officer is responsible for the day-to-day coordination of all reactive and scheduled water and sewer field work within the Water Operations Centre. This involves the receipt, triage, scheduling, dispatch and monitoring of all water and sewer field activities, as well as reinforcing process, data capture, cost allocation and reporting functions in alignment with the goals and objective set by the section.
8 hour shifts involve day, afternoon and night shifts to cover a 24/7 roster, Monday to Sunday.
Some of your day-to-day responsibilities will include:
- Provide efficient dispatch, customer service and administration assistance to create work orders and coordinate staff within relevant departments to respond to assignments
- Navigate and accurately enter data into multiple databases and systems
**What you'll need to succeed**
- Previous experience or knowledge in Water and Sewage, Government or Councils or similar industries (highly desirable)
- Previous experience providing high-level administration and excellent customer service to organisations and clients
- Knowledge of Dispatch and Work Orders (highly desirable)
- Class C Drivers Licence
- Tech Savvy with proven experience using MS Office Suite and TRIM
- Strong communication skills, ability to speak to all kinds of stakeholders and clients
- Ability to prioritise multiple deadlines and use problem solving skills
**What you'll get in return**
- Working in an established and supportive team
- Penalties and Overtime loading
- Permanent Position
- Onsite Parking
- Ongoing training and growth within the organisation
**What you need to do now**
If this role is not quite right for you, but you are actively seeking a new job please send us your resume. We are recruiting for multiple roles, across multiple industries in the Central Coast, Newcastle, Hunter and rural NSW areas.
**LHS 297508** #2743850
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