Personal Injury Insurance Business Partner

Join the change. Together, we’ll make history.

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.

About the role

Are you passionate about guiding people through difficult times and driving meaningful improvements in workplace wellbeing? AGL is seeking a compassionate and detail-oriented Personal Injury Insurance Business Partner to oversee the management of workers compensation and salary continuance claims across our entire business.

In this critical role, you’ll ensure the best possible outcomes for our employees while safeguarding AGL from financial, legal, and reputational risks.

As we embark on a new self-insurance journey for our workers compensation portfolio, we’re looking for a motivated and diligent professional to help build this function from the ground up, setting AGL and our people up for long-term success.

What You’ll Be Doing:

- Claims Management: Collaborate with Injury Management, People & Culture, leaders, and external partners (insurers, medical professionals) to efficiently manage and resolve workers compensation claims.
- Advice & Coaching: Provide clear, practical advice to leaders and teams, keeping them informed on claim progress, strategies, and legal responsibilities to ensure compliance and effective management.
- Stakeholder Engagement: Build and maintain strong relationships with insurers, brokers, legal teams, and regulators to facilitate smooth and effective claims management.
- Return-to-Work Strategy: Partner with Injury Management Specialists to develop and execute return-to-work (RTW) strategies, focusing on early intervention and achieving positive outcomes for injured employees.
- Data Integrity & Reporting: Accurately manage case files, ensuring full compliance with legislative and company requirements, and contribute to regular data reporting.
- Salary Continuance Claims: Oversee salary continuance and non-work-related injury/illness claims, ensuring fair, timely, and efficient resolution.
- Continuous Improvement: Lead initiatives to enhance claims management processes, training programs, and injury management systems, driving continuous improvement across the business.

What You’ll Bring to the Table:

- Proven experience in workers compensation, injury management, or a related field, ideally within a self-insurance environment.
- Strong understanding of occupational rehabilitation, including relevant legal frameworks and requirements.
- Exceptional interpersonal, negotiation, and teamwork skills, with a commitment to driving positive outcomes in injury management.
- Excellent stakeholder engagement capabilities, acting as an internal advisor and effectively managing relationships with occupational rehab providers, insurers, and regulators.
- Strong organisational skills, with a keen eye for detail, and the ability to manage time and priorities efficiently.
- Experience in self-insurance and proficiency in data analytics are highly desirable.

If you're ready to bring your expertise to a dynamic team and help shape a safer and more supportive workplace, we’d love to hear from you

At AGL, we offer a wide range of benefits including:

- Flexible working options including hybrid work.
- Discounts on energy, telcos and solar plans.
- Participate in Energise - our reward & recognition program.
- Access 20 weeks of paid parental leave for the primary carer.
- Access to an additional week of recharge leave per year.
- Play an active role in our diversity & inclusion initiatives.
- Novated leasing and Electric Vehicle subscriptions.
- Access to study assistance, AGL’s share purchase plan and insurance deals.
- _Benefits may change over time and vary based on location._

Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit:
AGL is a Circle Back Initiative employer - we commit to respond to every applicant.
- Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary._
- AGL Privacy Policy_
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