Receptionist/administration Assistant

**Receptionist/Administration Assistant**
DLL is not your average financial services company. In fact, we are above average in almost every way. With an employee engagement score of 85% (compared to the 72% industry average), it sure seems like we are doing something right. And, while most companies survive fewer than 20 years, 2019 marked our 50th.

We collaborate with manufacturers, suppliers, and businesses in more than 30 countries to enable the acquisition of equipment, technology and software that companies need to contribute meaningfully to their communities. We believe in partnering with our customers to develop innovative and sustainable financial solutions that deliver meaningful value to the world.

At DLL, we are committed to making sure that all people, regardless of their race, ethnicity, gender, sexual orientation, age, religion, physical characteristics, or mental abilities, feel welcomed and encouraged to be their authentic selves. We strive to create an inclusive environment that is reflective of the communities in which we operate. Come see what all the excitement is about.

**Day to day**:
We are looking for a Receptionist/Administration Assistant to manage our front desk and to perform a variety of administration tasks. Being the first point of contact, you will have a pleasant and helpful attitude and always be
- Greeting visitors and handling incoming calls/directing/resolving as needed
- Receiving deliveries and distributing mail as required
- Document management as required - including filing and archiving
- Act as the primary contact for all matters relating to building facilities and operations
- Manage all elements of the kitchen/meeting rooms and ensure supplies are ordered and stocked
- Manage the distribution and update of building access and security cards
- Lead and manage onsite cleaning and other suppliers required to facilitate office/building requirements
- Proactive approach to the development of best practices with procedures and policies relating to facilities management
- Monitor and order general office supplies, including stationery and First Aid supplies
- Ad hoc admin tasks on request by Management Team
- Ensure that the scanning and filing of operational files is carried out on time
- Monitor contractual services (eg: building maintenance) and outcomes, ensuring all Property and Facilities suppliers provide quality service, remain competitive and fully accountable.
- Budget, invoice and record-keeping of supplies purchased
- Calculate and compare costs for required goods or services through negotiation and choice of suppliers according to needs
- Liaise with Global Facilities for global projects ie. Sustainability and global office guidelines

“We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”

**Essentials**:

- You will have great attention to detail and a positive and outgoing attitude
- Demonstrated customer service experience and a strong work ethic
- Ideally you will have prior experience in facilities administration including experience of facilities operations, contracts management, health and safety practices in the workplace
- Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands.
- Experience working in a corporate office environment where the client is a tenant
- Experience in meeting client needs within agreed timelines
- Exceptional interpersonal skills and demonstrable ability to build and maintain effective relationships with staff, clients, suppliers and service providers.
- Ability to engage, negotiate and influence to achieve organisational goals.
- Excellent written and verbal skills

**Settling in**
At DLL, we are many things. We are team members. Family members. Community members. We are members of society. Members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents, and interests. We come from different backgrounds, cultures, nationalities, and histories. But for all of our differences, we share one thing in common: Each of us are members of DLL. Our company was founded in the Netherlands. But today we are truly a multinational business. We span more than 30 different countries and represent over 40 different nationalities across the globe. Our unique culture is rooted in higher collaboration, less hierarchy and an honest directness that enables us to integrate, ideate and innovate across country lines. Many companies say they are European, North American, South American, Asian, or Australian. At DLL, we are all these places and more. We are a crosscultural collaborative - an interconnected network - that comes together every single day with one goal in mind**:Partnering for a better world**.

**All members enjoy**
- Two working days per year volunteering for a local charity
- Health and Wellness program including healthy food, fr