Grower Experience Representative

2 weeks ago

Wagga Wagga, Australia GrainCorp Full time

**Role**: Grower Experience Representative - 12-Month FTC (Parental Leave Cover)
**Location**: Wagga Wagga
**Salary**: $65,000-$70,000

Every role at GrainCorp helps deliver high-quality service to our customers and communities.

**In this role, you’ll contribute by**:

- Being the first point of contact for grower enquiries via the 1800 Grains hotline
- Building and maintaining strong relationships with growers, traders, and internal teams
- Supporting the Grain Marketing team by managing contracts and liaising with traders to ensure competitive pricing
- Using multiple internal platforms (CRM, SAP, CropConnect, NGR, FutureGrain) to manage daily tasks and maintain compliance
- Handling competing priorities and providing solutions to resolve grower issues in a timely, professional manner

**What we offer**:

- Professional development & leadership programs
- Hybrid work and flexible leave options
- Health & wellbeing support including birthday leave
- Inclusive, values-driven culture
- We’re proud to be a Family Inclusive Workplace accredited employer, supporting balance, care and flexibility in every career.

**Who we’re looking for**:
We’re seeking a team player with a background in customer service—ideally within a phone-based environment. You’ll need to be confident managing difficult conversations, solving problems on the fly, and working both independently and collaboratively. Agricultural industry experience is a bonus but not essential.

A genuine commitment to the full 12-month contract is critical, as this role plays a key part in supporting growers throughout the full seasonal cycle—including extended hours and occasional weekend work during harvest.

**Ready to apply?

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