Parts Manager

11 hours ago

Knoxfield, Australia Brandt Tractor Full time

**Are you looking for the next step in your career?**

Our **Knoxfield** **branch is looking for an exceptional individual to join our parts department as a Parts Manager for our John Deere line up for agriculture equipment.

**_What does the role look like?_**
- As a member of the Branch leadership team, helps translate Division priorities into Branch and Parts Department objectives.
- Balances Brandt's aspiration of high customer satisfaction (thereby retaining customers) with the cost implications associated with inventory management by:

- Implementing and executing Brandt's Parts processes and procedures
- Developing and implementing Branch specific processes to help improve customer satisfaction and Branch profitability (typically related to the Parts Department but may also help integrate across departments)
- Ensuring employees are thoroughly knowledgeable of, and adhering to, Parts processes and procedures, resulting in high customer satisfaction, and appropriate inventory carrying costs and margins.
- Monitoring customer satisfaction to identify reoccurring issues and collaborating with employees and fellow managers to resolve systemic issues.
- Managing workflow and Parts department costs, particularly labour costs by ensuring, appropriate levels of staffing, high productivity of technicians through adequate training and effective use of their time

**_Wh_**at we are we looking for?**
- Someone who has a strong focus on customer satisfaction.
- Experience in a fast paced and busy shop

**_What's_** in it for you?**
- A competitive remuneration package.
- An exciting leadership opportunity.
- Ongoing support and training.
- Opportunities for growth in your career.

**IF YOU ARE READY TO ADVANCE YOUR CAREER WITH BRANDT, APPLY NOW

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