Support and Outreach Coordinator

**Job Title**: Support and Outreach Coordinator - Wetherill Park, NSW

**Hours**: Part-Time, 10 hours per week

**Pay**: Award rates apply

**Location**: Wetherill Park, NSW

**About the Role**: We are seeking a compassionate and dedicated individual to join our team as a Support and Outreach Coordinator. This part-time role is ideal for someone passionate about providing personal care and community support to a 15-year-old with cerebral palsy and autism. You will play a crucial role in ensuring the participant’s well-being while also engaging in outreach activities to enhance service awareness within the community.

**Key Responsibilities**:

- Provide 1:1 support during morning routines, including assisting the participant with getting dressed and preparing for school.
- Offer personal care services, such as feeding, manual handling, and hygiene assistance.
- Facilitate community access on Saturdays, operating a modified vehicle to ensure safe transportation.
- Support the participant in managing behaviors of concern, ensuring her physical and emotional well-being.
- Engage in outreach activities to promote awareness of services, including localized marketing and community engagement.
- Collaborate with the participant’s family and our team to develop and implement individualized support strategies.
- Attend relevant training sessions, including manual handling and ASD Level 2 training.
- Participate in a meet and greet with the participant and her family to ensure a good fit before commencing the role.

**Qualifications & Requirements**:

- Must be a female aged mid-20s to 40s (as per client’s preference).
- 100 Points of Identification.
- Valid Driver's License with access to a reliable vehicle.
- Car Insurance and Registration.
- NDIS Workers Screening Clearance.
- NDIS Workers Orientation Module Certificate.
- Police Check.
- Working With Children Check (WWCC).
- First Aid and CPR Certification.
- NDIS Quality, Safety, and You Module.
- Manual handling certification.
- Relevant experience in the disability sector, with a focus on support work and outreach.

**Behaviors of Concern**:

- Dislikes getting out of bed; may exhibit verbal behaviors of concern.
- May clench fists and growl when upset.
- Triggered by wind and unplanned changes to routine, which can cause significant distress.

**Training and Support**:

- Comprehensive training, including manual handling, ASD Level 2, and specific guidance from the participant’s mother.
- Ongoing support from the team with opportunities for further professional development.

**Important Notes**:

- This is a part-time role
- A meet and greet with the participant and her family is required before the official contract is issued to ensure a good fit.

Join us in making a positive impact on someone's life through dedicated support and community outreach.

**Job Type**: Part-time

Pay: $35.00 - $38.00 per hour

Expected hours: 10 per week

Schedule:

- Shift work

Application Question(s):

- Do you have a valid driver’s license, and do you have access to a reliable, insured vehicle that you can use for this role?
- Can you describe your previous experience in the disability sector, particularly in providing 1:1 support to individuals with cerebral palsy and/or autism? What specific skills have you developed in managing behaviors of concern?
- Do you hold a current manual handling certification? Can you provide examples of how you’ve applied these skills in previous roles?
- Do you have a valid NDIS Workers Screening Clearance and have you completed the NDIS Workers Orientation Module and the NDIS Quality, Safety, and You Module?
- Are your First Aid and CPR certifications up to date? Please share a time when you had to use these skills in a previous role.
- Do you have a valid Working With Children Check (WWCC)? If yes, how have you applied this in your previous roles?
- How would you handle a situation where the participant refuses to get out of bed or becomes upset due to a trigger like wind? Please provide an example of a similar situation you’ve managed in the past.
- This role requires flexibility in adapting to unplanned changes in the participant’s routine. Can you share an experience where you had to quickly adapt your approach to support a participant in a similar situation?
- What experience do you have in community engagement and outreach activities? How would you promote awareness of our services within the Wetherill Park community?
- This role involves close collaboration with the participant’s family. Can you describe a time when you successfully worked with a family to develop and implement individualized support strategies?
- Given the crucial nature of this role in the participant’s daily routine, how do you ensure reliability and consistency in your work? Can you provide an example of how you’ve maintained a high level of commitment in a previous support role?
- This position requires flexible hours, including support on Sa