Ict Service Portfolio Officer

3 hours ago

Brisbane, Australia COMPAS PTY LTD Full time

Long contract opportunity
- Location: ACT, NSW, QLD, VIC, WA
- Federal government contract opportunity

Seeking an
**ICT Service Portfolio Officer **to work with a reputed Federal government department.

We have an exciting contracting position available with one of our large Federal Government Clients. Are you an Australian Citizen? If so, look no further because we have the job for you

**Location**: ACT, NSW, QLD, VIC, WA

**Requirements**:
The ICT Service Portfolio Officer will be responsible for developing and growing the Software Asset Management (SAM) capabilities, processes, and procedures.

The ICT Service Portfolio Officer is responsible for actively managing key internal and external stakeholder relationships and may be required to represent and negotiate on behalf of the department.

**Duties**
- Managing the Service Portfolio content repository and ensuring it contains current information that aligns with existing processes and procedures.
- Creating and maintaining the Service Portfolio, catalogues, framework, and documentation.
- Ensuring new services run through a set of standardized activities and procedures to ensure information is documented and provided to the relevant management processes.
- Conducting and coordinating regular reviews of services and their design packages.
- Ensuring services are within agreed SLAs and fulfilling business offerings.
- Assisting with the development of SAM Policies, Procedures and Processes
- Providing guidance regarding software audit processes, license compliance reviews and addressing any audit/compliance outcomes
- Keeping abreast of vendor activities or policy changes in the Software Asset Management space
- Communicate to a variety of stakeholders with differing levels of ICT knowledge.
- Manage confidential and sensitive information.
- Foster a positive culture within the ICT Service Engagement team aligned with Agency values; and
- Build and maintain effective working relationships with internal and external stakeholders.

**Criteria**
- Demonstrated experience as an ICT Service Portfolio Officer or equivalent.
- Demonstrate a strong commitment to meeting agreed work targets and standards.
- Demonstrate a high level of attention to detail.
- Proven strong relationship and stakeholder engagement skills, particularly with ICT technical staff and a variety of stakeholders.
- Demonstrated interpersonal skills, including an ability to communicate, both orally and in writing, in a clear and confident manner.

**How to Apply**

Does this role sound perfect for you? If so, to register your interest in this role, please either contact Kanak or the Compas Team on (02) 6230 0233 and send through your CV by following the link below.

**About Compas**:
Compas Pty Ltd is a Canberra based wholly Australian owned, Recruitment and Services company that has been operating since 1987. We specialise in the provision of permanent, contract and temporary recruitment services, as well as specialised Consulting assignments.

**_YOUR APPLICATION WILL BE TREATED WITH THE STRICTEST CONFIDENCE_**

Due to the nature of this environment, Australian Citizens with the ability to obtain a Government Security Clearance need only apply

JO-2208-11834

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