Customer Program Communications Partner

2 days ago


Milsons Point, Australia Transport For NSW Full time

**Customer Program Communications Partner**:

- Organisation/Entity: Transport For NSW- Job category: Projects- Job location: Milsons Point, NSW, AU, 2061- Job reference number: 96402- Employment type: Fixed Term Full-Time- Salary range: $128409.0-$143815.0**You may have been part of some big projects before, but this work is legacy-building.**
***
**You're ready to help shape our narrative. Your expertise will amplify the impact of initiatives, foster public trust and ensure our stakeholders are engaged and empowered by what we do.**

**In this role, you'll**:
Partner with key stakeholders including NSW TrainLink and act as the services communication lead for the Regional Rail Project (the single largest investment in regional rail in over 40 years).

You will provide strategic communications and engagement activities and advice, develop content, deliver campaigns, and support the delivery of customer programs and projects.

Support the day to day communications needs of the business as well as working on key strategic projects.

Be a part of the ‘new’ TrainLink with a clear customer focus on connecting the regions of NSW by train and coach.

Develop, manage, and monitor communications strategies to support programs and projects. Identify project milestones and respond to any gaps in project deliverables through ongoing monitoring and evaluation.

Prepare content for internal and external channels (traditional and digital), ensuring content is engaging and strategically aligned with stakeholder needs and expectations.

Foster and maintain relationships with key stakeholders to enhance the image of the business and deliver opportunities to build employee understanding and engagement in programs and projects.

This is a fixed term contract until 22/05/2026.

Applicants based in regional NSW who live within commuting distance of a Transport hub, Sydney, Newcastle, Wollongong, or Grafton are encouraged to apply. Some travel within NSW to connect with other team members is expected 3-4 times per year.

Role description

**About you**

You will possess a high level of verbal and written communication skills with proven experience in developing and delivering communication plans for diverse audiences, as well as demonstrate practical knowledge and understanding of communications principles, best practice, current trends and technologies.

Knowledge and understanding of traditional and digital channels, creative design processes and campaign development and delivery.

Relevant tertiary qualifications or related discipline or extensive relevant experience.

You will be a strong influencer with the flexibility to rapidly change focus from a strategic project, to work on a more time sensitive task.

**Who we are**

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

**Join us**

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

**Applications close: 11:59 pm 6th October 2024.**

People living with disability are supported throughout the recruitment process and at work. Visit Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

**Job Segment**:Communications, Marketing



  • Milsons Point, Australia John Holland Full time

    Milsons Point, NSW, AU, 2061**About John Holland**: At John Holland, our purpose is simple - we transform lives with everything we do. We’ve always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day. That’s our difference. Deep experience and capability with a genuine care about...


  • Milsons Point, Australia Kimberly-Clark Full time

    Manager, Customer Development APAC **Manager, Customer Development APAC** Reporting to the Director, Customer Development APAC, the **Manager, Customer Development APAC** is responsible for driving the shopper & category development strategy and strengthening the overall enterprise capability across both Online + offline Players in order to accelerate...


  • Milsons Point, Australia NSW Government -Transport For NSW Full time

    Organisation/Entity: Transport For NSW- Job Category: Projects- Job Location: Milsons Point, NSW, AU, 2061- Job Ref No: 67761- Employment Type: Fixed Term Full-Time- Salary Range: $138670.0-$155309.0- **Join the collaborative, innovative Fast Rail Team**: - **Milson’s Point office - Hybrid work arrangement**: - **Fixed Term to June 2026, Grade 9...


  • Milsons Point, Australia Kimberly-Clark Full time

    Communications & Government Affairs Manager This role will closely support the Director of Communications & Government Affairs ANZ and ASEAN, focusing on the ANZ business. Communications - Media relations - Issues and crisis management - MD, LT and Mill Manager communications - Work with PR agency on proactive PR opportunities to position KCANZ as a leader...


  • Milsons Point, Australia Kimberly-Clark Full time

    KCP Regional Category Manager, Skincare ***Open to role being based in multiple Asia Pacific Locations. Bangkok is preferred location**: **Main Purpose of the Role**: Translates the global skincare strategy into actionable and impactful category plans within the assigned region to deliver sustainable business results. Leads the assigned regional Skincare...

  • Key Account Manager

    10 hours ago


    Milsons Point, Australia Creative Activation Full time

    **Company Description** TCCD is an independent grocery specialist with proven results in accelerating sales and customer engagement.** **Our actions are outcome driven and underpinned by our PURPLE values (Partnership, Unity, Respect, Positivity, Laughter, Excellence). We are always striving to deliver 100% Transparency, Collaboration, Commitment &...


  • Milsons Point, Australia Kimberly-Clark Full time

    Activation Marketing Manager People have looked to Kimberly-Clark brands for more than 140 years and today we're proud to help over a billion people around the world cope, laugh, love and live every day. From the best nappies and baby wipes to the softest tissues, to the best supplies for business, we are constantly searching for new ways to make life...

  • Commissioning Manager

    10 hours ago


    Milsons Point, Australia John Holland Full time

    Milsons Point, NSW, AU, 2061 **About John Holland**: At John Holland, our purpose is simple, we transform lives with everything we do. We've always known at its heart infrastructure is about people — our customers, our employees, and the communities in which we work. That's our difference. Deep experience and capability with a genuine care about creating...

  • Procurement Manager

    2 days ago


    Milsons Point, Australia John Holland Full time

    Milsons Point, NSW, AU, 2061 **About John Holland**: At John Holland, our purpose is simple - we transform lives with everything we do. We’ve always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day. That’s our difference. Deep experience and capability with a genuine care about...

  • Marketing Manager

    6 days ago


    Milsons Point, Australia Royal Rehab Full time

    **Description**: - ** Exciting brand new position**: - ** Genuine career opportunities**: - ** Collaborative team environment**: - ** Up to $15,900 salary packaging per financial year**: - ** Full-time based in Milson’s Point** **About us..**: Royal Rehab is a leading provider of rehabilitation services in brain and spinal cord injury. Our services...