Services Executive

2 weeks ago


Sydney, Australia ServiceNow Full time

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

This role is part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and

drive customer business outcomes. We do this through a portfolio of products and services, delivered by world-classconsultants, training and success professionals, our leading practices, methodologies, and tools, as well as our ecosystem of partners.

**What you get to do in this role**:
As a ServiceNow Services Account Executive, you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they have purchased and ultimately achieve the business outcomes they expected from utilizing our products. These service offerings include our Impact success offering, product implementation services, and training. The Services Account Executive is well-versed in services and post-sales adoption strategies. They are a trusted advisor to the account team and our customers for successful implementation, adoption, and value realization. A quota carrying role, the Services Account Executive owns the Services sales strategy by proactively creating demand for new Services opportunities and partnering with the ServiceNow Sales team and our partners to develop and successfully execute Services sales opportunities for their assigned territory.
- Collaborate with software sales account teams, Customer Outcomes and Training team members, and our eco-system of delivery partners
- Develop and execute a services sales strategy in the designated territory with a target account list
- Proactively create new Services opportunities (Impact, Implementation Services, and Training) in both new and installed base customers
- Create pipeline and manage end-to-end forecasting process for Services opportunities
- Serve as a trusted advisor to the customer by understanding their existing and future digital transformation roadmap and driving the right mix of ServiceNow services to meet their needs
- Arrange and conduct services-related discussions in alignment with the account strategy
- Lead extended team in solutioning and scoping, and proposal development
- Execute value-based selling methodology for Impact, Implementation Services, and Training opportunities

**Qualifications** To be successful in this role you have**:

- Minimum 8 years of previous services sales experience gained within a SaaS software or solution sales organization (or reasonably equivalent)
- New account sales focus, operating independently to identify new opportunities
- Demonstrable track record of achieving Services, Success, or Training sales targets and accurate forecasting
- Ability to communicate and collaborate across lines of business and multiple customer and partner personas, including executives
- Strong operational command - managing end-to-end franchise
- Travel up to 75% (depending on geography/region)

TR22
**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.



  • Sydney, Australia HOLT EXECUTIVE Full time

    New South Wales, Sydney, Australia - $140000 - $160000 per annum, Benefits: Annual Bonus + Pension + Benefits - Permanent - V-32073 Holt Executive are currently partnered with a Global Satellite Connectivity Organisation, a market leader in providing voice and high-speed data communications to a number of critical industries. With massive recent investment...


  • Sydney, Australia T+O+M Executive Full time

    Join a dynamic team as an Executive Assistant within a top-tier private equity firm in growth mode - Drive strategic initiatives and projects alongside the Founding Director, offering high-level executive support that propels the organisation's success - $135k + super + discretionary bonus, located in the heart of Sydney CBD TOM Executive is excited to be...


  • Sydney, Australia Clemenger Group Ltd Retail Services Full time

    **Creative Activation** is a leading provider of outsourced sales/merchandising teams and mystery shopping campaigns in Australia & New Zealand. We pride ourselves on delivering outstanding performance for our partners by developing passionate people that are ready to work in the evolving retail environment. **About the Role** We are on the lookout for our...


  • Sydney, Australia HOLT EXECUTIVE Full time

    Sydney, Australia - AUD $140,000 - $160,000 - Permanent - TT113 **Technical Service Desk Manager - SATCOM** Holt Executive are currently partnered with a Global Satellite Connectivity Organisation, a market leader in providing voice and high-speed data communications to a number of critical industries. With massive recent investment in their latest network...


  • Sydney, Australia HOLT EXECUTIVE Full time

    New South Wales, Sydney, Australia - $150000 - $160000 per annum, Benefits: Annual Bonus + Pension + Benefits - Permanent - TT113 Holt Executive are currently partnered with a Global Satellite Connectivity Organisation, a market leader in providing voice and high-speed data communications to a number of critical industries. With massive recent investment in...

  • Executive Assistant

    2 days ago


    Sydney, New South Wales, Australia Nulsen Disability Services Full time

    A newly created position has arisen for an Executive Assistant with at least 5 years' experience to join our national Public Law team.About UsMills Oakley is a leading national law firm with a proud history spanning over 160 years.In that time, we've grown into a Top 10 Australian law firm by size while remaining true to our shared vision of exceptional...


  • Sydney, Australia NSW Department of Customer Service Full time

    **Advisor, Executive Services -SafeWork NSW** **Grade**:Clerk Grade 7/8 **Salary range**:$106,025 - $117,363 + superannuation and leave loading **Duration**:Ongoing **Location**:Gosford or Parramatta** **Applications Close: Thursday 17th July 2025 (9:59AM)** **About the team** The Ministerial, Executive and Parliamentary Services team provides a range of...

  • Executive Assistant

    2 days ago


    Sydney, New South Wales, Australia Nulsen Disability Services Full time

    A newly created position has arisen for an Executive Assistant with at least 5 years' experience to join our national Public Law team.About UsMills Oakley is a leading national law firm with a proud history spanning over 160 years.In that time, we've grown into a Top 10 Australian law firm by size while remaining true to our shared vision of exceptional...

  • Executive Assistant

    3 days ago


    Sydney, New South Wales, Australia Nulsen Disability Services Full time

    A newly created position has arisen for an Executive Assistant with at least 5 years' experience to join our national Public Law team.About UsMills Oakley is a leading national law firm with a proud history spanning over 160 years. In that time, we've grown into a Top 10 Australian law firm by size while remaining true to our shared vision of exceptional...

  • Executive Assistant

    19 hours ago


    Sydney, New South Wales, Australia Nulsen Disability Services Full time

    A newly created position has arisen for an Executive Assistant with at least 5 years' experience to join our national Public Law team.About UsMills Oakley is a leading national law firm with a proud history spanning over 160 years. In that time, we've grown into a Top 10 Australian law firm by size while remaining true to our shared vision of exceptional...