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Associate District Manager

2 weeks ago

Macquarie Park, Australia Ecolab Full time

**The role**:
As our Associate District Manager, you will play a pivotal role in driving growth and ensuring customer satisfaction across our fast-growing Pest Elimination business in Sydney. You will be at the forefront of developing, coaching and empowering a team of Service Specialists. Your leadership will be instrumental in driving growth, ensuring customer satisfaction and fostering a culture of customer excellence within your territory.

**Your responsibilities**:

- Foster a customer-centric culture emphasizing the importance of understanding and addressing customer needs.
- Mentor and coach your team, providing support, guidance and development opportunities
- Manage the financial growth and forecasting for the territory, identifying service planning strategies and reviewing consumable costings
- Build and maintain strong relationships with customers to deliver tailored solutions
- Work in conjunction with the Sales and Admin teams to successfully roll out pest services for new customers
- Analyze market trends, competitor activity and customer feedback to identify opportunities for business growth and improvement
- Facilitate and lead business review meetings across customer accounts to ensure tailored customer solutions
- Collaborate with cross functional teams to identify opportunities for process improvements and innovation
- Lead by example, demonstrating a commitment to workplace safety, ensuring WHS policies and regulations are always met
- An advocate for safety in the workplace
- Strong communication and interpersonal skills, with the ability to motivate, empathize and inspire
- Excellent communication, negotiation and presentation skills
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
- A passion for offering tailored customer solutions and delivering customer service excellence
- A background in a service-related industry

**By joining Ecolab you will have the opportunity to enjoy**:

- Flexible Working Arrangements
- Fully serviced company vehicle
- Rewarding Bonus and Incentive programs
- Purchased Additional Annual Leave option and MY Days bonus additional leave program
- Health and Wellbeing Subsidy of $250 per year
- Attractive Staff Product Discounts
- Access to the Ecolab holiday house in Lake Taupo NZ
- Employee Stock Purchase Plan

**How to apply**:
In line with Health department regulations for the clients serviced in this role, you must be fully Covid-19 vaccinated to be considered for this role.

**About ECOLAB**:
Ecolab is the global leader in water, hygiene and energy technologies and services. Every day, we help make the world cleaner, safer and healthier - protecting people and vital resources. A trusted partner at nearly three million customer locations, Ecolab is the global leader in water, hygiene and energy technologies and services that protect people and vital resources.

**Life at ECOLAB**:
Our three behavioural shifts are People First, One United ANZ Ecolab Team and Owning the Outcome. We believe the best teams are diverse and inclusive, there is a world of opportunity that can be found within our growing company and delivering results and demonstrating teamwork drives advancement.

**Get social with us**:
Ecolab is an equal opportunity employer that relies on diversity of our workforce to drive innovation and growth.

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**Our Commitment to Diversity and Inclusion**

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.