Manager, Product Development

1 week ago

St Leonards, Australia MasterCard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Product Development

Overview

The role sits within the MPGS product management & development team is focused on building best in class products & capabilities for our global customer base.
- Have you previously defined, build and shipped a set of features on a global product?
- Can you put yourself in the shoes of a customer, map out their journey and identify their pain points?
- Do you feel comfortable speaking to both technical and business audiences and do so with clarity and passion?

Role
- Define & own strategy and its execution for Fraud domain within MPGS.
- Lead the software development of new and enhancement of existing products and features in a SAFe squad model.
- Be the main interface to engineering teams, communicating vision, strategy, defining product objectives and keeping the team humming.
- Define and document the problem, scope, functional specifications and requirements, use cases and success criteria for new functionality.
- Create technical documentation and onboarding guides.
- Train delivery, implementation and customer support teams as part of a product rollout.
- Drive change and uplift the craft of Product Management within MPGS.

All About You
- Have previously worked as a Product Manager building software products. You understand technologies underpinning modern software and Internet in general.
- Natural empathy for customers shapes the way you think about building and launching products.
- Experience leading a cross-functional team without being their line manager.
- Good understanding of the global payments ecosystem and its players.
- Can talk about the customer value of a new feature with the business teams as well as discuss technical solution trade-offs with the engineering team.
- Kind to others and understand that building products is a team sport.
- Persuasive, articulate and always have your audience in mind. Your writing is clear, concise, and engaging.

COVID-19 Considerations

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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