Salesforce Support Lead

1 week ago

Keysborough, Australia DuluxGroup Full time

High impact role across the business
- Flexibility work environment
- Competitive salary package and opportunity for career progression

**About the role**

As the Salesforce support lead for B&D, you will be a highly valued member who provides technical support, improvements and recommendations to the various stakeholders across the group. B&D have a unique business model which means you will be dealing with a range of people with different challenges and opportunities within Salesforce. The role has great scope to grow in our business and you will join a team with some outstanding experience in this space.

**Responsibilities**
- Actively manage the support queue, ensuring resolution of all cases
- Perform all regular, periodic maintenance tasks, including user audits and key object data back ups
- Provide technical advice to the wider business and generally help to lift Salesforce capability
- Maintain a stable and robust Salesforce environment
- Collaborate with a wide range of internal and external stakeholders to help understand support requirements and translate them into Salesforce solutions.

**Benefits**
- Give back to your community by using your “Supporting the Community” action day (1 day per year)
- Enjoy access to the DuluxGroup product ranges at a discounted rate
- The opportunity to work flexibly - we endeavor to work with our people to allow them to bring their best self to work
- For parents - a Parental Leave package of 20 weeks paid leave for the primary carer in Australia
- Enjoy true recognition through our various employee award schemes
- Access to learning and development opportunities to support your growth and development across multiple business units and locations
- There may be slight variations between Australia and New Zealand or Permanent and Fixed Term workers_

**Skills & Experience**
- Demonstrated experience in Salesforce administration
- Experience working across multi-cloud environments; sales, service, or marketing
- The ability to seek out improvements and drive process enhancements
- Certification in Salesforce administration or other salesforce certifications
- Passionate about providing great service and having a positive impact on peoples days.

**About DuluxGroup**

DuluxGroup is a leading marketer and manufacturer of premium branded products.

We employ approximately 4,000 people in Australia, New Zealand, Papua New Guinea, South-East Asia, China and the United Kingdom.

DuluxGroup is made up of six main business areas comprising of 50 well recognised brands, this opportunity sits current within our B&D business.

**B&D Garage Doors and Openers**

**B&D** is a leading Australian and New Zealand manufacturer and marketer of premium branded garage doors and automatic openers for residential and commercial use. The B&D Roll-A-Door has been named as one of Australia’s most successful innovations.

**Culture**

At DuluxGroup, we are united by a shared set of values and behaviours that guide the way we work. We offer a supportive and collaborative workplace that values a diversity of perspective. We strive for an innovative, flexible and inclusive workplace where employees can perform at their best.

DuluxGroup welcomes qualified applicants, regardless of your gender, sexual orientation, race, religion, age or disability. **Talent is our only criteria**. Let us know if you need any special accommodations to participate fully in the recruitment process.

**How to apply**

Click APPLY or contact Marium Hossain on +61 9006 3598** **for a confidential discussion.

Video

  • Lead Educator

    13 hours ago

    Keysborough, Australia G8 Education Full time

    516378 - KEYSBOROUGH, VIC, 3173 - Lead Educator - Permanent Full time Add to favourites Favourite View favourites **Our Opportunity** Are you passionate about working with children and making a positive impact on their development? We are seeking a dynamic and motivated Lead Educator and Assistant Educators to join our team. As a Childcare Lead Educator,...

  • Mechanical Workshop Lead

    6 days ago

    Keysborough, Australia Buildsafe Full time

    **THIS IS A CASUAL POSITON WITH FULL-TIME WORKING HOURS!** Buildsafe is an industry leading safety solutions provider - our innovative product range includes guardrail edge protection, void protection systems, working platforms & scaffolding. Currently our Keysborough HQ is sourcing a Mechanical Workshop Lead. To be considered you will have experience with...

  • Customer Service Officer

    6 days ago

    Keysborough, Australia EBOS Group Full time

    **Business**:Symbion **Location**:Keysborough, VIC, AU, 3173 **Employment Type**:Permanent Full Time Customer Service Officer **The Company** Symbion is a national wholesaler of healthcare services and products with over 3,850 retail pharmacy customers and 1,800 hospital customers across Australia. - Symbion is a division of EBOS Healthcare and part of...

  • Head of Learning Support

    13 hours ago

    Keysborough, Australia Lighthouse Christian College Full time

    ABOUT US Lighthouse Christian College is a fast-growing co-educational ELC to Year 12 school situated in Keysborough. Our mission is ‘to assist Christian parents to teach and train their children in a Christian teaching and learning environment, so they will fulfil God’s plan for their lives, and bring this positive influence on our...

  • Junior Tech Support Technician

    4 days ago

    Keysborough, Victoria, Australia Region4 Pty Ltd Full time $45,000 - $60,000 per year

    Who we are:Since 1997 Region4 (also trading as Primera Asia Pacific, Time Lapse Tech) has been a leading importer and distributor in Australia and New Zealand specialising in on-demand label printers, applicators and associated consumables, food printers, time lapse cameras and media duplicators. We are based in an office warehouse in Keysborough,...

  • Retail Sales

    2 weeks ago

    Keysborough, Australia Fort Knox Self Storage Full time

    Fort Knox Self Storage is seeking an enthusiastic Retail Sales & Administrator Assistant to join our Keysborough team either on a part time basis. To succeed in this role, you will be passionate about delivering superior customer service and, motivated by achieving sales targets and KPIs. - **Are you passionate about sales and customer service?**: - **Are...

  • Residential Support Worker

    6 days ago

    Keysborough, Australia Aspire Community Services Full time

    ** Urgent Residential Support Worker Required** **Aspire Community Services**is a disability support services provider. Our pledge as an organisation is to be a driving force in changing the sector to improve quality of life outcomes for people with a disability. Our organisation strives to create an environment that nurtures, supports, and engages with...

  • Supply Chain Manager

    1 week ago

    Keysborough, Victoria, Australia The Trustee for Safety Xpress Unit Trust Full time $120,000 - $140,000 per year

    Drive strategy, lead high-performing teams, and shape the future of a fast-moving national supply chain. Melbourne VIC | Full-time | Safety XpressAbout UsAt Safety Xpress, we do not just supply safety equipment — we help keep Australia's worksites moving safely and efficiently. With a strong national presence and a reputation for reliability, innovation,...

  • Operations Planning and Delivery Leader

    2 weeks ago

    Keysborough, Australia Wabtec Full time

    Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...

  • Coordinator

    6 days ago

    Keysborough, Australia Officeworks Full time

    **Title**:Coordinator**: - Location: Keysborough, Victoria, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative. Inspiring. With more...