Technical Operations Specialist

1 week ago

Sydney, Australia Interactive Brokers Full time

**Technical Operations Specialist (TOPS)**

**Join the INTERACTIVE BROKERS Team**

Interactive Brokers has been at the forefront of the Fintech space for over 42 years and we pride ourselves on being a technology company. We continue to challenge the status quo and push boundaries to offer the best trading platform with the most sophisticated features all for the lowest cost to our customers.

**Interactive Brokers seeks **an individual to join our expanding Technical Operations team. In order to provide the best online trading experience in the world, Interactive Brokers software, systems, and other crucial business technology must be maintained, monitored and supported with vigilance, tenacity and precision across the globe 24/7. To achieve that goal, Interactive Brokers maintains a small team of cross-trained and exceptionally responsible individuals unbound to one specific skill or discipline. With bushido spirit, these operators develop tools, systems, and solutions to ensure the correct function of the various systems encompassing Interactive Brokers' platform. The operators gain experience and provide additional value working under the expert direction of senior trade, skill, and industry experts to resolve complex issues with specific technology, hardware and software components.

**Your Responsibilities**
- Monitor all aspects of the Interactive Brokers global brokerage system.
- Analyze, address, escalate and resolve brokerage system operational issues.
- Communicate with exchanges to configure, test, and implement new trading technologies.
- Work with our developers to design new and improved existing brokerage processes.
- Analyze existing business workflows to develop new monitoring tools and automate process monitoring.
- Act as primary escalation point for all technical issues.
- Strong English communication skills.

**Key Requirements**
- A Bachelor's or apprenticeship in a technical discipline.
- An in-depth knowledge of computers, networks and technology.
- The ability to analyze and solve problems promptly and accurately in fast-paced environment.

**Preferred**
- Prior experience in a technology position
- Experience with Unix / Linux style command line interfaces
- Prior experience with scripting languages (e.g. Shell, Perl, Python)
- A keen desire to explore and learn new concepts, systems and technologies.

**Company Overview**:
Interactive Brokers LLC, a subsidiary of Interactive Brokers Group, Inc. (Ticker: IBKR) is a direct access electronic broker serving professionals, frequent traders, institutional investors, financial advisors and introducing brokers. Our clients have access to more than 150 market centers around the world from a single integrated account. Our employees are part of a dynamic, multi-national, fast-paced, results-oriented team that has spent four decades focused on advanced technology and automation that equips our clients with a uniquely sophisticated platform to manage their investment portfolios. We provide our clients with advantageous execution prices, risk and portfolio management tools, research facilities and investment products, at low or no cost, positioning them to achieve superior returns.

Headquartered in Greenwich, CT, USA. IBKR has offices in more than 15 countries across the world.

IBKR is a member of NYSE, FINRA, and SIPC. Interactive Brokers Group brokerage affiliates are regulated by securities and commodities agencies around the world.

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