Office Administration Assistant

2 days ago

Ravenhall, Australia BespokeHR Full time

Are you an experienced and knowledgeable office administrator? An exciting opportunity to join a growing, family-owned national business.
- Permanent Part time (0.8) position, based in Melbourne’s western suburbs.
- Exceptional customer service skills.

**About the Client**:
CW Products is one of Australia’s leading manufacturers and wholesale suppliers of high-quality roller shutter products, along with supplying some of the world’s best automation products and motorisation control system solutions for awnings and blinds.

With state-of-the-art manufacturing facilities and processes coupled with over 30 years manufacturing experience, they pride themselves on supplying the Australian market with the highest quality and widest range of roller shutter products.

Today, CW Products has distribution branches around Australia, with its head office and manufacturing plant and warehouse in Murray Bridge, South Australia.

CW Products have an exciting opportunity for an experienced Office Administration Assistant to join their team in a Part-time capacity.

**About the Position**:
We are seeking a highly motivated and detail-oriented Office Administration Assistant to join the CW Products Victorian team at the Ravenhall office.

If you are highly organised, have a strong focus on quality and detail, are proactive in approach, and have excellent communication skills, we want to hear from you

**Key Responsibilities**:

- Undertake accounts receivable activities including processing of invoices and payments in a timely and accurate manner.
- Provide an exceptional standard of customer service to all external and internal customers and stakeholders.
- Banking cash in a timely manner.
- Processing credit notes for customers when required.
- Liaise with the Office Manager in managing customer accounts.
- Coordination of subcontractor vendors including managing invoices against jobs allocated and sales orders.
- Provide customers with accurate and detailed information regarding CWP’s installation process.
- Provide backup and support to the Office Manager activities. Including and not limited to, Order Processing, Scheduling Check Measures, Installations and Service Calls.
- Contribute to office activities such as answering phones and greeting customers/visitors as required.
- Actively participate in CWP process improvement projects and contribute to the ongoing develop and success of the business.

**‘What you look like’ and need to demonstrate to be successful’.**
- Minimum 2 years’ experience in a reception, administration, or customer service position.
- Sound knowledge in MS Office Suite.
- Knowledge of Business Central (Desirable).
- Ability to work independently as well as in a team environment.
- Strong attention to detail and quality focus.
- Strong relationship building skills, including establishing rapport with stakeholders and key networks.
- Strong professional standards and presentation.
- Exceptional customer service skills with a focus on positive customer experience.
- Strong focus on teamwork, collaboration and supporting others to succeed.
- A proactive and can-do attitude.

**What’s on offer?**
- Be part of a successful, high growth business with an exciting future.
- Opportunity to contribute to business improvements and initiatives.
- Stable team with a great culture and success focused team.
- Career advancement and development.
- Rewarding salary package.

**Sound like you?**

**Hear from the staff at CW Products on why it would be a great fit for you

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