Administration Assistant

JLL supports the Whole You, personally and professionally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.
**What this job involves**:
We are seeking an Administration Assistant to join our team and assist in optimising the centre’s performance and presentation, with a strong focus on arrears and developing the best outcomes for retailers.
You will work with a number of stakeholders within the landlords organisation and support the Senior Centre Manager, Operations Manager and Retail Manager with the management of 2 unique assets.
This is a Part Time position based onsite at one of the prosperous retail, entertainment, and dining precincts on the Gold Coast
**A snapshot of the role**:
General office operations including taking incoming calls, face to face enquiries from tenants or customers, processing incoming/outgoing mail items and courier bookings, and directing and delegating enquiries to the appropriate personnel where necessary.
Collect, maintain, and update monthly tenant sales records and follow up and record annual tenant audited sales statements.
Maintain and update tenant and contractor records and files, including public liability details, tenant files, leases, bank guarantees, contracts, and correspondence.
Contacting of potential casual lessees and managing casual leasing enquiries and bookings.
Assist the Marketing Manager with preparation of Centre promotions and activities.
Assist the Operations team with administrative duties as required.
Maintain contractor files including licenses, induction details and insurances.
Provide friendly assistance to tenants, the landlord, customers and colleagues at all times.
**Sound like you? This is what we’re looking for**:
The role requires an individual who is proactive, conscientious in their work ethic, diligent and organised in their approach to day to day tasks.
Previous administration and accounts experience required
Understanding of the shopping centre management environment
Excellent customer service & time management skills
Strong communication, organisational and interpersonal skills
**What you can expect from us**:
We value your health and wellbeing which is why we are excited to announce a whole raft of new benefits through our WHEREFIT partnership WHEREFIT provides you with access to exclusive corporate discounts of up to 40% off at leading fitness and wellbeing brands across Australia. With over 2,000 unique offers across gyms, activewear, studios, healthy meals, supplements, accessories, self-care and more, there is something for everyone so you can perform at your best
Please note, although developing relationships with agencies forms a component of the JLL talent acquisition strategy, on this occasion agency submissions will not be accepted.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.