Duty Manager

4 days ago


Hastings, Australia Kings Creek Hotel Full time

Do you have an outgoing, engaging personality with a positive attitude?
Are you an excellent Leader?

Are you passionate about team building and team training?

Then this may be the job for you.

We are currently looking for an experienced Hotel Leadership / Duty Manager. As an award-winning hotel, we are passionate about providing incredible and innovative food + beverage service. Always evolving and improving our offerings to make a conscious effort in achieving a continuously high level of sustainability, customer service and food.

We provide a diverse wealth of industry experience and accreditation. Our team is comprised of passionate hospitality professionals who are all trained to deliver exceptional service, while creating that buzz and atmosphere across our venue and this is your opportunity to join us

We are in the business of ‘MAKING IT HAPPEN’. This is our company philosophy and will do what-ever it takes to achieve the desired outcome. You need to carry this mindset to fit into the existing culture.

Perks:

- Full time position with set roster and 2 consecutive days off
- Excellent progression opportunities
- Become part of our mindfulness approach to daily work routines

Key Responsibilities & Accountabilities:

- Passionate about building and influencing Culture Management
- Manage departmental teams to ensure the highest level of customer service is offered across the venue to our clientele every visit
- Oversee the overall ambience of the Hotels facilities, the sounds, the smells, cleanliness and atmosphere, ensuring our quality standards.
- Master our digital bookings system ‘Open Table’ and have a proficient understanding of POS systems, specifically Bpoz
- Proven experience leading, managing, motivating and driving department teams from 2 - 20 members each to consistently reach overall venue KPI's
- The ability to make fast and accurate decisions under pressure and be able to think on your feet
- Lead company training policies and procedures
- Manage and understand cash movement throughout the hotel of each department inclusive of Gaming, TAB, Food and Beverage floats
- Computer literacy skills - in particular Microsoft Outlook, Word and Excel
- Excellent organisational skills
- Well-presented and a high level of professionalism
- Stand tall and proud of our company branding and philosophies
- Current RSA
- Current Gaming License and RSG Certificate
- Valid National Police Certificate
- Australian permanent residence

Take note: Only vibrant professionals will be contacted.

**Job Types**: Full-time, Part-time

Work Location: In person



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