Guest Experience Host

3 days ago

Torquay, Australia Travel + Leisure Co. Full time

**We Put the World on Vacation**

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

**Be the Heart of the Guest Experience - Join Us as a Guest Experience Host**

We're looking for a **Guest Experience Host** who thrives on creating memorable moments. If you're passionate about hospitality, guest engagement, and working in paradise, we’d love to meet you

**How You'll Shine**

As a **Guest Experience Host**, you'll be the friendly face of the front desk, managing daily operations including welcoming and checking in owners and guests, while providing helpful information about local attractions and resort offerings. You'll also play a key role in engaging with guests to generate interest and appointments for our sales teams.

This dynamic role is perfect for energetic, customer-focused individuals who are passionate about delivering memorable service and introducing guests to the benefits of holidaying with Club Wyndham.

**How You'll Be Rewarded**

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

- Discounted hotel stays across Australia, Fiji, New Zealand
- Friendly team and stunning location
- Great career development opportunities

**What You'll Bring**

To be successful in this role, you will be:

- Previous experience within a similar hotel position
- Genuine passion for customer service and the local area
- Excellent communicator with strong interpersonal skills
- Enthusiastic, self-motivated and positive individual
- Immaculate presentation and professional grooming standards
- High levels of computer literacy
- Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
- Have the ability to recognise and solve problems in the workplace
- Ability to work a flexible schedule, including nights, weekends, public and school holidays.

**Where Memories Start with You**

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

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