Property Manager

3 days ago

Torquay, Australia Clifton Partners Property Pty Ltd Full time

**About CP Property Management**

CP Property Management is a dynamic short-term rental business managing properties across Geelong, the Surf Coast, Ballarat, Bendigo and Melbourne. We are committed to delivering seamless experiences for both guests and property owners and have big growth ambitions over the next 12 months and beyond. We currently manage approximately 60 properties across regional Victoria and seek to expand to 100 by the end of 2025.

**The Role**

We’re looking for a proactive, detail-oriented **Property Manager - Geelong & Surf Coast** to help manage the day-to-day operations of our property portfolio. Based out of our Torquay warehouse, this varied role includes a mix of on-site, remote and administrative tasks ensuring properties are guest-ready, well-maintained and well-stocked.

**Key Responsibilities**

**Cleaning & Linen Management**
- Manage cleaning schedules, review job quality and help manage payments
- Track linen stock and condition and rotate/replace as needed
- Recover costs for damaged linen from guests (as appropriate)

**Guest & Client Communications**
- Respond to guest inquiries, bookings and support requests
- Provide check-in and check-out support to guests
- Review guest payments and ensure any missed payments are followed up and captured
- Provide updates on bookings, maintenance and property performance to the property owner
- Assist with the development of end of month reports for the property owner

**Inventory & Stock Management**
- Audit and top-up consumables in properties for guests
- Order and manage warehouse stock levels
- Provide recommendations for new products or product updates

**Property Setup & Maintenance**
- Co-ordinate and set up new properties with consumables, linen and cleaning (as required)
- Assist with staging and co-ordinating photography for new properties
- Identify, schedule and communicate maintenance or repairs at existing properties to property owners

**Listing & System Management**
- Use our Property Management Software (Guesty) to manage bookings, guest communication, reports, payments and calendars
- Maintain property records, calendars and inventory logs

**Financial & Admin Support**
- Process invoices and payments for cleaners, vendors and contractors
- Track expenses and prepare financial reports
- Maintain company documentation and CRM records

**About You**
- Highly organised and self-motivated
- Strong written and verbal communication skills
- Minimum Bachelor’s Degree or 2 years in a similar role
- Short-term Property Management Experience (preferred)
- Confident using a Property Management System (PMS)
- Must hold a valid driver’s licence and have access to a vehicle
- Happy to do a variety of tasks - from property visits to computer work

**What We Offer**
- Training and ongoing support
- A varied, hands-on role in a supportive team
- Room for growth
- Competitive salary
- Autonomy and flexibility for the right person
- Tools to get the job done (e.g. computer)

Pay: From $65,000.00 per year

Work Location: Hybrid remote in Torquay, VIC, 3228

Application Deadline: 31/05/2025

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