Product Consultant

3 days ago

Sydney Western Suburbs, Australia BaptistCare Full time

**Permanent full-time opportunity available - Based in Norwest, Flexibility to WFH**:

- **Deliver system rollouts, upgrades & new features to our Home Services division**:

- **Join a high-performing, fun & inclusive team**

**About the role**:
Reporting to the Products Team Lead, the Product Consultant will be responsible for providing effective operational support to the Home Services business stream within BaptistCare. This exciting opportunity includes second level service support, system maintenance, training delivery, vendor management, business engagement, business benefit delivery and project work to ensure that the needs of end users are met to support the delivery of high-quality services to our clients.

**About you**:
To be considered, you will have:

- Tertiary qualifications in IT and/or management related disciplines
- Minimum 3 years’ experience in a similar role supporting Client Management and scheduling systems
- Minimum 5 years Corporate IT experience
- Experience as a Business Consultant or Functional Consultant
- Experience working in an Agile methodology-based delivery environment
- Demonstrated ability to adapt to new environments / systems, respond to changing demands
- Previous experience on project teams
- Previous training delivery experience
- Ability to travel to BaptistCare facilities (including interstate) when required
- Highly developed interpersonal skills and ability to work harmoniously in a team environment
- Genuine alignment to BaptistCare’s Vision, Mission and Purpose
- LEAN six sigma certifications and AlayaCare experience preferred but not mandatory

If you want to join a high performing team who are led by a passionate and dedicated leader, then we would love to hear from you

**About Us**:
BaptistCare support thousands of people across 75 locations in NSW and the ACT. From humble beginnings in 1944, BaptistCare has grown into one of the nation's most respected care and community services providers.

We offer a competitive remuneration plus salary packaging with Not-for-profit (NFP) tax-free component, access to family/friends benefits like wellness programs, excellent online learning support and great team culture - Just to name a few of our great benefits.

**BaptistCare - Transforming lives by expressing the love of Christ

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