Memorial Consultant

7 days ago

Sydney Western Suburbs, Australia Invocare Full time

**About the role**:
The Multicultural Unit is seeking a Memorial Consultant at our Minchinbury location with a strong community profile and network in the community to provide service to families in anticipation or at the time of need for memorialization of their loved ones.

Being the first point of contact for families and the community, you will be responsible for delivering exceptional customer service and sales by being the expert on our sites, products and services.

The role will require you to work with families in organising cremation and memorialisation for their loved one. As such, it is ESSENTIAL that you are comfortable with discussing products and services to this end.

You will be responsible for:

- Sales of cremation and burial sites, products and services whilst respecting individual family's needs and wishes
- Presenting product and service options to clients with sensitivity and to achieve sales targets and expectations
- Providing exceptional customer service by responding to general enquiries in the park such as memorial look-ups, raising work orders for maintenance of sites and at all levels of contact with external and internal customers, by telephone and face-to-face

Your continued success will be achieved through extensive networking within the Chinese community and by making direct contact and reaching out to potential clients.

**About you**:
With previous experience and a demonstrable record of success you will also have;
- Strong marketing and networking ability
- Excellent written and oral communication skills and ability to display compassion and empathy
- Fluency in Mandarin/Cantonese and English
- An ability to conduct training sessions for small groups
- Good computer literacy skills
- An appreciation of the sensitive nature of a sales program in the cemetery/crematoria industry
- Ability to remain confidential and discrete
- A smart and commercial approach

**A little bit about us**

Invocare is an ASX listed company and an industry leader operating funeral homes, cemeteries and crematoria across Australia, New Zealand and Singapore. We are committed to the delivery of customer service to our clients.

**What we offer**

You may not have considered this industry before, but we provide vital services to families that helps them to celebrate the lives of those they loved. Our staff live our values every day and get to experience the gratitude that comes with offering such a meaningful service. We offer you a positive and social workplace where emphasis is placed on ensuring employees feels valued and cared for. In addition, our staff enjoy:

- A competitive pay rate
- Birthday leave
- Discounts for health care and retail providers
- Free access Employee Assistant Program
- Opportunity to buy shares in our company

  • Memorial Consultant

    2 weeks ago

    Sydney, New South Wales, Australia InvoCare Full time $60,000 - $120,000 per year

    DescriptionAbout Us:At InvoCare we are dedicated to innovation and excellence in the funeral. We pride ourselves on our dynamic team and our commitment to providing top-notch solutions to our clients. We are currently seeking a motivated and experienced Sales Consultant to join our team and drive new business growth.As a Sales Consultant specialising in new...

  • Youth Worker

    3 days ago

    Sydney Western Suburbs, Australia YMCA NSW Full time

    **Date**:23 Sep 2024 **Location**: Western Sydney, AU **Company**:YMCA NSW - **Part time role across various Western Sydney areas, including Parramatta and Merrylands**: - **Assist in the delivery of Y NSW Youth programs including Alternative Suspension**: - **A rewarding role for someone who wishes to work with the Youth** Work with diverse individuals...

  • Sales Consultant – Outdoor Living

    4 days ago

    Sydney, New South Wales, Australia Adora Decks Pty Ltd Full time $90,000 - $120,000 per year

    At Adora Decks, we don't just build decks — we create places where families connect, entertain, and make memories. With years of proven experience, we've delivered standout outdoor projects across the Northern Beaches, Eastern Suburbs, North Shore, Sutherland Shire & Greater Sydney. From bespoke decks and statement pergolas to privacy screens and...

  • Recruitment Consultant

    4 days ago

    Council of the City of Sydney, Australia Orchard Talent Group Full time

    About Orchard Talent Group Orchard Talent Group is Australia’s leading recruitment firm in social purpose engagements across the care economy, education and government. We partner with organisations delivering real community impact. We are the market leader in human services appointments and workforce transformations, with a significant outsourced...

  • Sales Travel Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Flight Centre Travel Group Full time $70,000 - $138,000 per year

    Attention Travellers, this is The Captain speaking - your search in developing a career in the travel industry is over Soon, you will be landing in a role where you're encouraged to share your passion for travel and open up the world for our customers. The climate is warm, welcoming and rewards the bold and brave. Leave your ego at the gate and be sure to...

  • Sales Travel Consultant

    6 days ago

    Sydney, New South Wales, Australia Flight Centre Careers Full time $60,000 - $138,000 per year

    Attention Travellers, this is The Captain speaking - your search in developing a career in the travel industry is over Soon, you will be landing in a role where you're encouraged to share your passion for travel and open up the world for our customers. The climate is warm, welcoming and rewards the bold and brave. Leave your ego at the gate and be sure to...

  • Travel Experience Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Manatal Full time $40,000 - $80,000 per year

    Join Our Travel Adventure TeamDo you LOVE travel? Dream of helping others explore the world? Want a job that's more than just a desk?We're Prestige Travel Agency by Mich, a growing travel agency that creates unforgettable trips for our clients — and we're looking for passionate Travel Consultants / Planners to join our team.Why this role rocks: You'll...

  • Travel Experience Specialist

    3 days ago

    Sydney, New South Wales, Australia Manatal Full time $50,000 - $80,000 per year

    Join Our Travel Adventure Team Do you LOVE travel? Dream of helping others explore the world? Want a job that's more than just a desk? We're Prestige Travel Agency by Mich, a growing travel agency that creates unforgettable trips for our clients — and we're looking for passionate Travel Consultants / Planners to join our team. Why this role rocks: You'll...

  • Housekeeping Supervisor

    1 week ago

    Sydney, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...

  • Java Consultant

    10 hours ago

    Sydney, New South Wales, Australia HCLTech - Australia and New Zealand Full time $120,000 - $150,000 per year

    We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a...