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Product Designer

2 weeks ago

Melbourne, Australia Equiem Full time

**Join the Revolution in Commercial Real Estate**

The landscape of commercial property is undergoing a seismic shift, and **Equiem** is at the forefront of this transformation. **Our mission** is clear: to **humanize the built world through innovative technology that truly understands people's needs.**

Smart property owners recognize the importance of **customer engagement** and **data-driven insights** to** predict and minimize the risk of tenant turnover.** Equiem's groundbreaking platform is specifically designed to address the challenges facing commercial real estate today. From unconnected data streams to the demand for premium workplace experiences and outdated facility tools, EquiemONE is the solution.

Our ecosystem delivers efficiency, experience, and intelligence by connecting all stakeholders within a building and across portfolios. From l**andlords **and **leasing teams **to **tenants**, **retailers**, and **workplace managers**, Equiem One brings everyone together for seamless collaboration.

Trusted by over **150 leading real estate organizations**, Equiem is currently active in more than **145 million square feet of commercial buildings** globally. With over **300,000 users across 800 buildings spanning 25 countries**, our platform boasts an impressive customer **Net Promoter Score (NPS)** of over **55%**.

Join us in shaping the future of commercial real estate. Whether it's A to C grade buildings, business parks, or mixed-use properties, Equiem's versatile platform is adaptable to suit a broad range of assets.

**The Role**

As a **Product Designer**, you'll be at the forefront of driving our product's success.

You will weave together** ideas **and **concepts** into captivating** visual **and **interactive experiences** that captivate users, ensuring they're **intuitive**,** efficient**, and **satisfying for the user**.

**Your ideas will be valued, your contributions recognized, and your potential unleashed.**

This isn't just any role - **it's an end-to-end journey.** From delving deep into user insights through meticulous research and exploration during product discovery, to crafting designs and conducting user testing, your influence spans the entire product lifecycle.

But that's not all. This role is a kaleidoscope of skills, demanding expertise in **user-centered design**,** information architecture**, and **visual design**. Armed with the tools of design thinking, you'll navigate complexities with ease, all while being a master of communication, collaboration, and the art of deciphering both quantitative and qualitative data.

**Where You’ll Make an Impact**:
In your role, you'll contribute to various stages of the product lifecycle, from discovery to delivery.

**Product Discovery**:

- Spearheading user research initiatives to gain profound insights into user behaviors, needs, and pain points.
- Employing qualitative and quantitative research methods, including interviews, surveys, and usability tests, to inform product decisions, with the flexibility to facilitate workshops as necessary.
- Translating research findings into actionable insights and compelling narratives that fuel product innovation.

**Product Delivery**:

- Collaborating seamlessly with engineers to implement designs, offering guidance and support throughout the development process.
- Conducting user research and usability testing to collect feedback and validate design decisions, ensuring alignment with user needs.
- Keeping abreast of industry trends and best practices in design and technology to continually enhance product delivery.

**Your efforts will result in a range of tangible outputs, including**:

- User research plans (interviews, surveys, web searching) & synthesised learnings
- Empathy maps
- User journeys & user flows
- UX wireframes
- Prototypes
- Personas
- Style guides for developers
- Usability testing
- Usage analytics & customer feedback reports
- Process mapping

**Requirements**:
**Who We're Looking For**:

- Brings extensive **experience in the property industry**, coupled with a deep understanding of its intricacies, needs, and challenges.
- Demonstrates **proficiency in popular design tools** like Sketch, Figma, Adobe XD, and more.
- Possesses a strong grasp of **user-centered design principles and methodologies.**:

- Excels in **communication **and **collaboration**, fostering **effective teamwork**.
- Thrives in dynamic, **fast-paced environments**, readily **adapting to evolving priorities**.

**Desirable**:

- Possession of a degree in Business, Marketing, Communications, or a technical field.
- Previous experience in SaaS.

**Ready to Make Your Mark?**

Let's build the future together

**Benefits**

**What We Offer**:

- A vibrant and inclusive work culture that fosters growth and development.
- Opportunities for continuous learning and professional advancement.
- Competitive compensation and benefits package.
- A chance to make a real difference in the world.