Product Designer

At Capgemini Group, we are proud of our purpose “Unleashing human energy through technology for an inclusive and sustainable future”. Our success is measured through our value creation, and our overall positive impact.

Capgemini Invent is the digital innovation, transformation and consulting global business line of the Capgemini Group, specialising in advising and supporting enterprises in significant transformation, from innovative strategy to execution and with an unstinting focus on value creation. With the new digital economy creating significant disruptions and opportunities, our global team of over 10,000 talented individuals works with leading companies to design and create advanced real-world digital solutions and future business models, solving their most complex business and technology challenges.

What will you be doing?

Product Designers are responsible for the design of digitally enabled products and services. They use their broad skillset across the service, interaction, and visual design domains to work on holistic design solutions, from early-stage idea generation until detailed design of service features and user stories in a digital product.

As a Product Designer, you are expected to represent depth in the craft of experience design: as an individual contributor, as a mentor and guide for more junior colleagues, and as a contributor to the global community of practice. You will often be the backbone of your projects from beginning to end. You will plan, prioritise, and deliver experience design activities autonomously, in the context of interdisciplinary projects. You will lead client conversations within your domain, providing articulate recommendations and helping guide client choices. You will have opportunities to lead small teams on projects and contribute to business development through proposal-writing and pitches.
- Lead cross-disciplinary analysis of existing solutions and opportunity spaces and drive user understanding among different parties through workshop activities
- Define digital product and convergent experience concepts in collaboration with the strategy and technology teams
- Execute the detailed design of defined experiences working across the service components, interaction logins and visual language expression
- Enable a successful handover of final outcomes to the client through training and documentation
- Advocate for and pursue cross-disciplinary and convergent opportunity areas for design innovation

On a typical project you will:

- Understand goals, business requirements and constraints, market opportunities and user needs to help define opportunity areas and experience requirements
- Plan, conduct, and synthesise research, testing and piloting activities with service users, providers, and SMEs
- Map existing and to-be experiences, across both front and back office and actors involved, through journey maps, blueprints, and ecosystem maps
- Create digital product and convergent experience concepts together with the team that push the bar for quality in a given field/industry
- Support the definition of new product/service value proposition and implementation roadmaps
- Create narratives that help tell the story of the work in an impactful way
- Design wireframes, screens, and prototypes to illustrate product behaviour along defined used cases
- Document product/service requirements and guidelines for following stages of implementation

We want you to have:

- Professional experience in experience design (although you might have had a different job title, like “UX designer” or “product designer”)
- Highly developed design skills, demonstrated in your portfolio of recent work
- Confident presentation and storytelling abilities
- Experience collaborating in multifunctional teams as the experience design lead
- Proficiency with contemporary design and prototyping tools and methods
- Affinity with frog's values, and a passion for creating products that meet peoples functional and emotional needs
- Business level ability in English

It would be a bonus if you had:

- A university degree in Interaction Design, Visual Communications, Human Computer Interaction, or a related design or behavioural science discipline
- Experience working in a variety of organisations (start-up, corporate, agency/consultancy)
- Academic, professional, or life experience from outside the design field that enriches your perspective as a designer

Let's talk about what's in it for you

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

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