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Operations Officer

3 weeks ago

Lucas Heights, Australia ANSTO Full time

**Position Overview**:

- Ongoing | Full Time | $93k - $105k +15.4% super
- Lucas Heights location I Generous Leave Provisions I Health & Wellbeing Programs
- Great opportunity to provide exceptional support for the Nuclear Science and Technology division stakeholders

**About the Opportunity**:
The Operations Officer act as a key connection into ANSTO for external stakeholders from the User and Research Communities. This role pro-actively supports all stakeholder groups and leads the adoption and execution of seamless workflow across the Research, User and Operation functions and aligns the business activities to Nuclear Science and Technology (NST) and ANSTO’s strategic objectives.

**About You**:

- “We are looking for someone who is proactive, great with small details and loves working with stakeholders from all over the world. Key to success is being able to manage a high-volume workload, being able to prioritise and work well with others.“ - _**Sandy Haig, General Manager NST Strategic Research Services and Engagement**

**Your Duties and Responsibilities**:

- Provide high quality stakeholder experience by dealing promptly with enquiries and resolving complex matters that can be sensitive and confidential in their nature.
- Develop and train the team and NST stakeholders to be highly proficient in relevant ANSTO systems and portals to support NST requirements including but not exclusive to HR onboard, Plexus, ANSTO Research portals, (ARP, ACNS), ANSTO intranet and internet, Concur, and new systems that are introduced.
- Manage user access arrangements including administrative and systems support for scheduling access to facilities. Ensuring security clearance and safety inductions for ANSTO facilities are accurate and current working across other ANSTO business units ensuring alignment.
- Manage and facilitate User access to ANSTO-NSW by initiating appropriate on-boarding processes for new and return users. Interface with Shared Services (HR related) and Security (NSSS) as required ensuring user access is in place for the scheduled proposal visit.
- Collaborate with the Operations Specialist - HR to ensure alignment of onboarding and cross check users access route, review and refresh business process and communicate changes with high calibre oral and written skills.

**About Us**:
**Benefits of Working with Us**:
ANSTO employees are passionate about what they do. We enjoy being part of an organisation making a difference in the lives of Australians.

We support and reward our employees through eligibility for:

- Training, development and mentoring opportunities
- Performance based salary increases
- Onsite childcare centre, Free carpark and shuttle bus service

**How to Apply**:
For further technical information relating to this position please refer to the Position Description or contact Matthew Gregor on (02) 9717 3223. For all other queries please contact Talent Acquisition on (02) 9717 3359.

To be eligible for appointment, applicants will require a security and pre-employment medical assessment.

**Application closing date: 16 February 2025 at 11.59pm**

**_All applicants must be Australian citizens._